Can't get Plantronics Voyager Legend to work properly with 3cx

Discussion in 'Windows' started by richi3d10, Jun 13, 2016.

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  1. richi3d10

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    We're running 3cx version 14 sp2, I bought a Plantronics Voyager Legend headset because of the advertised support. I am experiencing a few issues. I can't get the call answer button to work on the headset and when I do answer a call the microphone on the works but the headset speaker doesn't. I have the Plantronics Hub installed and updated it to the lastest version. Any help anyone can provide would be much appreciated.

    Thanks, Rich
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello there,

    Please try reverting to the Plantronics Hub 3.7.51238 at most. There seems to be an issue between the latest Plantronics Hub and 3cx phone system.

    Give it a try and let us know
     
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