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- Feb 6, 2010
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I have my 3CX server running on internal IP 192.168.22.3. I use DynDNS.org to register my external IP address (myaddress.dyndns.org). I have two extensions:
- 10: a local Cisco IP phone
- 20: a soft IP phone
I can succesfully register the soft IP phone when I'm away from home using myaddress.dyndns.org as the proxy. But when I try to make an outbound call, it always fails. A peek in the server log shows that when I make a call from extension 10 to e.g. number 123-456-7890, it shows:
Incoming call from Ext. 10 to <sip:[email protected]>
But when I make that call from the soft IP phone, it shows:
Incoming call from Ext. 20 to <sip:[email protected]>
I think perhaps that this is making it skip the outbound rules, and the call fails? Any ideas how I should configure the use of a soft IP phone extension when I'm away from my home office? Thx!
- 10: a local Cisco IP phone
- 20: a soft IP phone
I can succesfully register the soft IP phone when I'm away from home using myaddress.dyndns.org as the proxy. But when I try to make an outbound call, it always fails. A peek in the server log shows that when I make a call from extension 10 to e.g. number 123-456-7890, it shows:
Incoming call from Ext. 10 to <sip:[email protected]>
But when I make that call from the soft IP phone, it shows:
Incoming call from Ext. 20 to <sip:[email protected]>
I think perhaps that this is making it skip the outbound rules, and the call fails? Any ideas how I should configure the use of a soft IP phone extension when I'm away from my home office? Thx!