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Can't provision SNOM 821

Discussion in '3CX Phone System - General' started by tooner, Nov 3, 2015.

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  1. tooner

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    Hi all

    I have managed to provision Cisco as well as softphones no problem but this SNOM 821 is giving me a lot of bother. I tried using autoprovision with DHCP option 66 and it picks up the settings but doesn't work. I've tried manually configuring, that doesn't work either. It is giving me an authentication error even though I know everything is correct. Here is log from 3cx:

    03-Nov-2015 17:47:05.301 Exception: SipMessage::Exception Empty header @ SipMessage.cxx:1296
    03-Nov-2015 17:47:01.358 [CM102001]: Authentication failed for AuthFail Recv Req REGISTER from 192.168.1.26:3072 tid=-usx5ljpbhic7 Call-ID=313434363537323433383437323630-l5tgaltr5iit:
    REGISTER sip:192.168.1.150:5060 SIP/2.0
    Via: SIP/2.0/UDP 192.168.1.26:3072;branch=z9hG4bK-usx5ljpbhic7;rport=3072
    Max-Forwards: 70
    Contact: <sip:11@192.168.1.26:3072;line=6sb4mh9i>;reg-id=1;q=1.0;+sip.instance="<urn:uuid:74ae6bb9-053c-4c35-863a-000413453944>";mobility="fixed";description="snom821";actor="principal";events="dialog";methods="INVITE,ACK,CANCEL,BYE,REFER,OPTIONS,NOTIFY,SUBSCRIBE,PRACK,MESSAGE,INFO";audio;duplex="full"
    To: "Scott Wilson"<sip:11@192.168.1.150:5060>
    From: "Scott Wilson"<sip:11@192.168.1.150:5060>;tag=ey59fio212
    Call-ID: 313434363537323433383437323630-l5tgaltr5iit
    CSeq: 6 REGISTER
    Expires: 120
    Proxy-Authorization: Digest username="11",realm="3CXPhoneSystem",nonce="414d535c0c49841510:583fbb294bf849d338678ec4fa29304a",uri="sip:192.168.1.150:5060",response="6bfdaf71b2e1dbc4c6223374463338b3",algorithm=MD5
    Supported: path, gruu
    User-Agent:
    Allow-Events: dialog
    Content-Length: 0
    X-Real-IP: 192.168.1.26

    Phone is latest firmware, 3CX is latest version too. Any suggestions would be greatly appreciated!
    Thanks
    tooner
     
  2. tooner

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    It just started working... thanks anyway.
     
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