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Can't Restore

Discussion in '3CX Phone System - General' started by Glennbw, Sep 10, 2016.

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  1. Glennbw

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    I have the back up files but the restore button is greyed out (V15). Tried putting the file path in the search bar but still nothing. Any clues??
     
  2. Glennbw

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    It seems only backups created since I reinstalled will show and un grey the restore button. Does anyone know how to show backups from the previous install of v15?
     
  3. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Try copying your backup into the default backup location and see if that works. the default location is C:/ProgramData/3CX/Instance1/Data/Backups
     
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