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Can't stop ringing

Discussion in 'iOS' started by breyed, Dec 17, 2012.

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  1. breyed

    Joined:
    Dec 3, 2012
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    About once a week, the 3CX will start ringing for an incoming call, except a call screen is not displayed. Instead, the main page is displayed, and there is no way to stop the ringing except to forcibly close the application from the recently used apps bar.

    Device Info
    -------------------------------------------------------
    Phone Model: iPhone
    Generation: 4
    Firmware Version: 1.1.5
    Jailbreak: NO
    Cydia Installed: NO

    Issue Info
    -------------------------------------------------------
    Handset: Phone
    Contacts: Exchange
    Connection: WiFi
    Server: External (voipo.com)
     
  2. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

    Joined:
    Jun 2, 2009
    Messages:
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    hello breyed,

    we already could locate the (rare) issue.
    Will be fixed in the next version but this one will still take some time.
     
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