Can't transfer after pick up call

Discussion in '3CX Phone System - General' started by ghostlinez, Nov 4, 2008.

Thread Status:
Not open for further replies.
  1. ghostlinez

    Joined:
    Nov 4, 2008
    Messages:
    2
    Likes Received:
    0
    I'm running 3CX SB edition v6.1.0 , with SNOM 360 phones.
    External calls that we receive can't be transfered to another extension if the call gets answered via the "Pickup a call" dialcode.
    Neither blind or attended transfers work, the external caller just hears the onhold music.

    But if the call gets immediatly answered by the receptionist, and is not picked up via the "Pickup a call" dialcode, then the call transfer succeeds.

    Can someone help me with this problem? Any help is appreciated!
     
  2. ghostlinez

    Joined:
    Nov 4, 2008
    Messages:
    2
    Likes Received:
    0
    Thanks, I guess I'll have to wait until a new version addresses this issue.
    I also have a problem with transfering external calls to remote extensions.

    Is this also a known bug?
     
Thread Status:
Not open for further replies.