- Joined
- Oct 31, 2007
- Messages
- 133
- Reaction score
- 0
Here's the scenario: Called my own extension accidentally (121). Hung up and called the right extension that I'd intended to call (122). In 3CX Call Assistant and Line Status Page, my extension goes to calling, and stays calling, but the other extension fials to ring. I hang up my extension, but still shown as calling in 3CX. Other lines at my phone start to fail to register.
I power cycle phone, but no extensions register. Other lines progressively lose registration according to Line Status Page.
Server status page shows hundreds of entries: 09:15:18.186|.\CM_Stack.cpp(167)|Critical0|SipStack|CallMgr::Stack::thread:[CM100002]: *!* Exception detected: unknown *!*
Attempt to stop 3CXPhoneSystem service on server - will not stop. Kill 3CXPhoneSystem.exe, and note 30 copies of postgress running. Restart 3CX Database Service (restarts smoothly), and start 3CX Phone System Service.
It appears a call from an extension to the same extension can trigger a catastrophic failure of the server. I believe I may have seen this once before, but was unable to capture logs or anything else on that occasion.
I power cycle phone, but no extensions register. Other lines progressively lose registration according to Line Status Page.
Server status page shows hundreds of entries: 09:15:18.186|.\CM_Stack.cpp(167)|Critical0|SipStack|CallMgr::Stack::thread:[CM100002]: *!* Exception detected: unknown *!*
Attempt to stop 3CXPhoneSystem service on server - will not stop. Kill 3CXPhoneSystem.exe, and note 30 copies of postgress running. Restart 3CX Database Service (restarts smoothly), and start 3CX Phone System Service.
It appears a call from an extension to the same extension can trigger a catastrophic failure of the server. I believe I may have seen this once before, but was unable to capture logs or anything else on that occasion.
Code:
09:15:05.007|.\CallCtrl.cpp(100)|Log2||CallCtrl::onIncomingCall:[CM503001]: Call(15): Incoming call from Ext.121 to <sip:[email protected]>
09:15:05.068|.\Extension.cpp(613)|Log2||Extension::printEndpointInfo:[CM505001]: Ext.121: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA941-5.1.8] Transport: [sip:10.10.10.40:5060]
09:15:05.088|.\CallCtrl.cpp(285)|Log2||CallCtrl::onSelectRouteReq:[CM503004]: Call(15): Calling: Ext:121@[Dev:sip:[email protected]:5070]
09:15:05.098|.\SLServer.cpp(374)|Log2|MediaServer|MediaServerReporting::SetRemoteParty:[MS210000] C:15.1:Offer received. RTP connection: 111.222.333.444:16538(16539)
09:15:05.518|.\SLServer.cpp(374)|Log2|MediaServer|MediaServerReporting::SetRemoteParty:[MS210002] C:15.2:Offer provided. Connection(transcoding mode): 444.333.222.111:61916(61917)
09:15:05.909|.\CallCtrl.cpp(130)|Log2||CallCtrl::onAnsweredCall:[CM503002]: Call(15): Alerting sip:[email protected]:5070
09:15:05.909|.\Extension.cpp(613)|Log2||Extension::printEndpointInfo:[CM505001]: Ext.121: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA941-5.1.8] Transport: [sip:10.10.10.40:5060]
09:15:05.909|.\SLServer.cpp(374)|Log2|MediaServer|MediaServerReporting::SetRemoteParty:[MS210001] C:15.2:Answer received. RTP connection: 111.222.333.444:16546(16547)
09:15:06.009|.\CallCtrl.cpp(399)|Log2||CallCtrl::onLegConnected:[CM503007]: Call(15): Device joined: sip:[email protected]:5070
09:15:07.301|.\Call.cpp(567)|Log2||Call::Terminate:[CM503008]: Call(15): Call is terminated
09:15:12.008|.\CallCtrl.cpp(100)|Log2||CallCtrl::onIncomingCall:[CM503001]: Call(16): Incoming call from Ext.121 to <sip:[email protected]>
09:15:12.048|.\Extension.cpp(613)|Log2||Extension::printEndpointInfo:[CM505001]: Ext.121: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA941-5.1.8] Transport: [sip:10.10.10.40:5060]
09:15:12.048|.\CallCtrl.cpp(285)|Log2||CallCtrl::onSelectRouteReq:[CM503004]: Call(16): Calling: Ext:122@[Dev:sip:[email protected]:5080]
09:15:12.078|.\SLServer.cpp(374)|Log2|MediaServer|MediaServerReporting::SetRemoteParty:[MS210000] C:16.1:Offer received. RTP connection: 111.222.333.444:16546(16547)
09:15:12.338|.\SLServer.cpp(374)|Log2|MediaServer|MediaServerReporting::SetRemoteParty:[MS210006] C:16.2:Offer provided. Connection(by pass mode): 111.222.333.444:16546(16547)
09:15:13.540|.\CallMgr.cpp(461)|Critical0|DUM|CallMgr::DumThread::thread:[CM100002]: *!* Exception detected: unknown *!*
09:15:15.262|.\CallMgr.cpp(461)|Critical0|DUM|CallMgr::DumThread::thread:[CM100002]: *!* Exception detected: unknown *!*
09:15:16.444|.\CM_Stack.cpp(167)|Critical0|SipStack|CallMgr::Stack::thread:[CM100002]: *!* Exception detected: unknown *!*
09:15:16.464|.\CallMgr.cpp(461)|Critical0|DUM|CallMgr::DumThread::thread:[CM100002]: *!* Exception detected: unknown *!*
09:15:16.664|.\CM_Stack.cpp(167)|Critical0|SipStack|CallMgr::Stack::thread:[CM100002]: *!* Exception detected: unknown *!*
09:15:16.714|.\CM_Stack.cpp(167)|Critical0|SipStack|CallMgr::Stack::thread:[CM100002]: *!* Exception detected: unknown *!*
09:15:16.885|.\CallMgr.cpp(461)|Critical0|DUM|CallMgr::DumThread::thread:[CM100002]: *!* Exception detected: unknown *!*
09:15:17.085|.\CM_Stack.cpp(167)|Critical0|SipStack|CallMgr::Stack::thread:[CM100002]: *!* Exception detected: unknown *!*
09:15:17.395|.\CallMgr.cpp(461)|Critical0|DUM|CallMgr::DumThread::thread:[CM100002]: *!* Exception detected: unknown *!*
09:15:17.876|.\CM_Stack.cpp(167)|Critical0|SipStack|CallMgr::Stack::thread:[CM100002]: *!* Exception detected: unknown *!*
09:15:17.976|.\CallMgr.cpp(461)|Critical0|DUM|CallMgr::DumThread::thread:[CM100002]: *!* Exception detected: unknown *!*
09:15:18.186|.\CM_Stack.cpp(167)|Critical0|SipStack|CallMgr::Stack::thread:[CM100002]: *!* Exception detected: unknown *!*
09:15:18.186|.\CM_Stack.cpp(167)|Critical0|SipStack|CallMgr::Stack::thread:[CM100002]: *!* Exception detected: unknown *!*