CDR to include original diverted number

Discussion in '3CX Phone System - General' started by LiveRock, Jan 20, 2015.

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  1. LiveRock

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    Hi

    I wonder if this is possible.

    Caller A calls B's mobile number on normal GSM network.
    B's mobile is set to 'DIVERT WHEN BUSY' and caller A gets diverted to a VOIP DID and using 3CX.

    At 3CX, would I be able to:

    1. record a voicemail
    2. captures BOTH A's and B's caller ID

    Is this scenarios possible?
     
  2. craigreilly

    craigreilly Well-Known Member

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    1) leave a voicemail,for any extension that has it enabled
    2) not mobile->3cx unless the gsm adds some header info. But 3cx isn't likely to read it for you. You would have to capture it in wire shark.
     
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  3. LiveRock

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    Thank you Craigreilly.

    Will check on wireshark for this.
     
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