Cellip as VoIP provider, no template?

Discussion in '3CX Phone System - General' started by moonshine, May 21, 2010.

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  1. moonshine

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    Ihave a question about VoIP providers. The VoIP provider Cellip is stated as an supported provider on 3cx website but it’s not selectable as a provider in the Wizard. And i can’t find any template 3cx site either.
    Am I missing something?

    We are using the free version 8.0.10824.716.
     
  2. leejor

    leejor Well-Known Member

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    You should be able to use the Generic trunk setting, just fill in the provider information.
     
  3. moonshine

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    Okay... Så no other special settings are required?
     
  4. leejor

    leejor Well-Known Member

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    If there is no specific template for your provider, then you are pretty much left using the generic one. Have you tried it using that? Does it work?
     
  5. moonshine

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    Yes i have tried that, but i have problem with incomming calls not going through. Mabye some other issue, but i also got this mail from 3cx. "If you purchase a 3CX license with support contract you will be able to open a support ticket and obtain the Cellip XML template wizard from 3CX support." So it seems like a template IS avalibale. We are planning to buy the full 3cx but we want to test it before we spend the money.
     
  6. sigma1

    sigma1 Active Member

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    Check your Incoming tab and make sure you added the DID
     
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  7. leejor

    leejor Well-Known Member

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    This could be any number of issues as it's rather vague. If you can replicate the problem you are having you might want to elaborate and/or post the 3CX log showing the incoming call failing.
     
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