Hello, I am new to CFD and have build my main auto attendant to route calls based on input from the caller. When a caller lands in a queue, they will hear music on hold until answered. I am trying to modify the queue object to create a condition whereby after 60 seconds a recording is played telling them how to press 2 for a callback if they don't want to wait longer in the queue. This seems like an easy concept, but I am not finding how I can easily setup a 60 second counter which I can use to trigger the playback option. BTW - I am not a C# programmer, but have a basic understanding of structured programming. Thank you!