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Change Caller ID info on Display

Discussion in '3CX Phone System - General' started by brianoakes, May 21, 2012.

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  1. brianoakes

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    Howdy,

    I need to know if this is polycom setting or a 3cx setting. When I receive an incoming call, on the display of the phone I see the following:

    CallerNumber(DIDNumber:CallerName)

    Is this something I can change in 3CX or Polycom. I would like to have it display CallerNumber - CallerName

    Thanks! I have a 3CX support contract, but figured I would start here. Thanks!
     
  2. paul.hadley

    paul.hadley New Member

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    I think it is in 3CX

    Settings - General - Global Options - Add Queue, Group and DID Names to Caller ID (Un-ticked)
     
  3. brianoakes

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    Thanks! That did it!
     
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