Change in Outbound rules v12 SP4 international calls

Discussion in '3CX Phone System - General' started by techmikeny, Mar 17, 2014.

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  1. techmikeny

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    After upgrading to V12 sp4, it seems our outbound rules were changed.

    The rule for regular national calls didn't work and received a response "Called number does not exist"

    I recreated the rule with the following parameters:
    Calls to Numbers with a length of: 10
    Calls from extension group: ALL

    Route 1 SIPProvider Strip digits 0 Prepend 1
    Route 2 SIPProvider Strip digits 0 Prepend 1
    Route 3 SIPProvider Strip digits 0 Prepend 1

    The rule for international calls is as follows
    Call to numbers starting with prefix 011
    Calls from extension group: ALL
    Route 1 SIPProvider Strip digits 3 Prepend 011
    Route 2 SIPProvider Strip digits 3 Prepend 011
    Route 3 SIPProvider Strip digits 3 Prepend 011

    The server event log shows the following (XX is the IP of our SIP Provider.)

    Call or Registration to 01131235519411@(Ln.10006@SIPProvider) has failed. [ V4 XX.XX.XX.XX:5060 UDP target domain=unspecified mFlowKey=816 ] replied: 404 User Not Found; from IP:XX.XX.XX.XX:5060

    Server Activity Log
    17-Mar-2014 13:51:39.163 Leg L:149.5[EndCall] is terminated: Cause: BYE from PBX
    17-Mar-2014 13:51:39.162 [CM503008]: Call(C:149): Call is terminated
    17-Mar-2014 13:51:39.162 Leg L:149.1[Extn] is terminated: Cause: BYE from 192.168.1.42:5060
    17-Mar-2014 13:51:33.929 [CM503007]: Call(C:149): EndCall:EndCall has joined, contact <sip:EndCall@127.0.0.1:40600>
    17-Mar-2014 13:51:33.928 [CM503007]: Call(C:149): Extn:102 has joined, contact <sip:102@192.168.1.42:5060>
    17-Mar-2014 13:51:33.925 L:149.5[EndCall] has joined to L:149.1[Extn]
    17-Mar-2014 13:51:33.776 [CM503025]: Call(C:149): Calling T:EndCall:EndCall@[Dev:sip:EndCall@127.0.0.1:40600;rinstance=b86bafd7ab0d1048] for L:149.1[Extn]
    17-Mar-2014 13:51:33.722 L:149.1[Extn] failed to reach Line:10006>>01131235519411, reason Not Found
    17-Mar-2014 13:51:33.721 Leg L:149.4[Line:10006>>01131235519411] is terminated: Cause: 404 User Not Found/INVITE from XX.XX.XX.XX:5060
    17-Mar-2014 13:51:33.721 Call to T:Line:10006>>01131235519411@[Dev:sip:1##########@termination2.sotelips.net:5060] from L:149.1[Extn] failed, cause: Cause: 404 User Not Found/INVITE from XX.XX.XX.XX:5060
    17-Mar-2014 13:51:33.720 [CM503003]: Call(C:149): Call to <sip:01131235519411@termination2.sotelips.net:5060> has failed; Cause: 404 User Not Found/INVITE from XX.XX.XX.XX:5060
    17-Mar-2014 13:51:33.570 Leg L:149.3[Line:10006>>01131235519411] is terminated: Cause: 404 User Not Found/INVITE from 4.53.160.135:5060
    17-Mar-2014 13:51:33.570 [CM503025]: Call(C:149): Calling T:Line:10006>>01131235519411@[Dev:sip:1##########@termination2.sotelips.net:5060] for L:149.1[Extn]
    17-Mar-2014 13:51:33.564 Call to T:Line:10006>>01131235519411@[Dev:sip:1##########@termination2.sotelips.net:5060] from L:149.1[Extn] failed, cause: Cause: 404 User Not Found/INVITE from XX.XX.XX.XX:5060
    17-Mar-2014 13:51:33.563 [CM503003]: Call(C:149): Call to <sip:01131235519411@termination2.sotelips.net:5060> has failed; Cause: 404 User Not Found/INVITE from XX.XX.XX.XX:5060
    17-Mar-2014 13:51:33.413 Leg L:149.2[Line:10006>>01131235519411] is terminated: Cause: 404 User Not Found/INVITE from 4.53.160.135:5060
    17-Mar-2014 13:51:33.413 [CM503025]: Call(C:149): Calling T:Line:10006>>01131235519411@[Dev:sip:1##########@termination2.sotelips.net:5060] for L:149.1[Extn]
    17-Mar-2014 13:51:33.406 Call to T:Line:10006>>01131235519411@[Dev:sip:1##########@termination2.sotelips.net:5060] from L:149.1[Extn] failed, cause: Cause: 404 User Not Found/INVITE from XX.XX.XX.XX:5060
    17-Mar-2014 13:51:33.405 [CM503003]: Call(C:149): Call to <sip:01131235519411@termination2.sotelips.net:5060> has failed; Cause: 404 User Not Found/INVITE from XX.XX.XX.XX:5060
    17-Mar-2014 13:51:33.222 [CM503025]: Call(C:149): Calling T:Line:10006>>01131235519411@[Dev:sip:1##########@termination2.sotelips.net:5060] for L:149.1[Extn]
    17-Mar-2014 13:51:33.172 [CM503027]: Call(C:149): From: Extn:102 ("Michael Epp" <sip:102@192.168.1.29:5060>) to T:Line:10006>>01131235519411@[Dev:sip:1##########@termination2.sotelips.net:5060]
    17-Mar-2014 13:51:33.172 [CM503004]: Call(C:149): Route 3: from L:149.1[Extn] to T:Line:10006>>01131235519411@[Dev:sip:1##########@termination2.sotelips.net:5060]
    17-Mar-2014 13:51:33.172 Line limit check: Current # of calls for line Lc:10006(@SIPProvider[<sip:1##########@termination2.sotelips.net:5060>]) is 0; limit is 4
    17-Mar-2014 13:51:33.172 [CM503027]: Call(C:149): From: Extn:102 ("Michael Epp" <sip:102@192.168.1.29:5060>) to T:Line:10006>>01131235519411@[Dev:sip:1##########@termination2.sotelips.net:5060]
    17-Mar-2014 13:51:33.172 [CM503004]: Call(C:149): Route 2: from L:149.1[Extn] to T:Line:10006>>01131235519411@[Dev:sip:1##########@termination2.sotelips.net:5060]
    17-Mar-2014 13:51:33.172 Line limit check: Current # of calls for line Lc:10006(@SIPProvider[<sip:1##########@termination2.sotelips.net:5060>]) is 0; limit is 4
    17-Mar-2014 13:51:33.172 [CM503027]: Call(C:149): From: Extn:102 ("Michael Epp" <sip:102@192.168.1.29:5060>) to T:Line:10006>>01131235519411@[Dev:sip:1##########@termination2.sotelips.net:5060]
    17-Mar-2014 13:51:33.172 [CM503004]: Call(C:149): Route 1: from L:149.1[Extn] to T:Line:10006>>01131235519411@[Dev:sip:1##########@termination2.sotelips.net:5060]
    17-Mar-2014 13:51:33.172 Line limit check: Current # of calls for line Lc:10006(@SIPProvider[<sip:1##########@termination2.sotelips.net:5060>]) is 0; limit is 4
    17-Mar-2014 13:51:33.172 Call(C:149): Call from Extn:102 to 01131235519411 matches outbound rule 'International'
    17-Mar-2014 13:51:33.170 [CM503001]: Call(C:149): Incoming call from Extn:102 to <sip:01131235519411@192.168.1.29:5060>
     
  2. craigreilly

    craigreilly Well-Known Member

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    It looks like the rules are responding properly - but the provider doesn't recognize you.
     
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