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Change Profile of Foreign Extension

Discussion in 'Ideas' started by 3cxsbx, Apr 14, 2016.

  1. 3cxsbx

    Nov 18, 2015
    Likes Received:
    As with voicemail, sometimes it is very usefull to be able to change a profile on a different extension (e.g. rather than programming different extensions on a phone)

    Currently voicemail > dial 999, enter # enter extension number and ping -> record

    Changing Extension Profile
    a) Have an additional permission setting for a team manager to change profile via softphone (as in log them out of queue)
    b) Dial extensionnumber#pin#profilecode (so quickdial can be programmed on a phone for example)