Change Public IP

Discussion in '3CX Phone System - General' started by Tomas Raska, Feb 12, 2018.

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  1. Tomas Raska

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    When I want change in 3cx Public IP, is it enough to change IP Address in Settings / Network?

    Is it really not necessary uninstall 3cx and then again install 3cx?

    I readed some articles on Internet, where is this method recommended.
    Or this is valid for old versions?

    Thanks
     
  2. eddv123

    eddv123 Well-Known Member

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    Hi Tomas,

    The method you are referring to would be for if you are using Static IP address and want to change. If so then follow this procedure:

    * In order to get you public ip to change in 3CX's dns servers you need to navigate to Settings > network and switch to use 'Dynamic Public IP (IP changes)' Then restart services using the services.mmc.

    * Then wait 20 minutes and go back and switch back to ' Static Public IP (IP Address does not change)' and again restart services.

    It will take up to an hour to change on their systems DNS and then up to 6 or more hours to propagate around the internet.
     
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  3. Tomas Raska

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    I understand well?
    Is it not necessary to uninstall 3cx when I want change static IP address registered in 3cx during installation?
     
  4. eddv123

    eddv123 Well-Known Member

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    Not if you follow that process, and that came from 3CX Support.

    I don't believe it is necessary in the case of the public or private IP now as of the latest version of 3CX.
     
    apostolis_3CX and YiannisH_3CX like this.
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