Implemented Change Ring Tone iPhone SoftClient

Discussion in 'Ideas' started by itservice8, Sep 21, 2017.

Implemented Change Ring Tone iPhone SoftClient 5 5 3votes
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  1. itservice8

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    Hi,

    make it possible to change the ring tone in the iPhone 3CX App.

    First Step: Different own ring tones
    Second Step: Using iTunes Library or the integrated iOS ring tones, to choose from

    Thank you.
     
    beiren likes this.
  2. cfive

    cfive Member

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    My customers find the default musical tilt in 3CX extremely annoying, and I have to repeatedly edit templates whenever there's an update. It's a pain. But, there are many brands of iphone, so it may not be possible to do one setting fits all, in the console. The 3CX softphone and iOS client, on the other hand, are totally withing 3CX control, and it shouldn't be that hard to provide even one option to the default.
     
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  3. cfive

    cfive Member

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    edit - there are many brands of IP phone, not iPhone ;-).
     
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  4. beiren

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    It’s very important to have different sound’s and volume!
     
  5. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    Apple doesn't provide app's access to the device's ringtones (don't ask me why). If we would try to make tricks (such as attempting to search/access physical location of device's ringtones) and get caught by Apple Review Team, app will be rejected for sure.

    Also, the CallKit, as well as notifications, requires the sound to be played be embedded into the app as a named resource.

    Therefore, the only correct way to provide various ringtones is to embed several - at our choice - into the app and let you select the one you like the most (or dislike the least) as we currently do for chat sound notifications.
     
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  6. Silly English Kniggit

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    Boo for Apple.
     
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  7. rvoosterhout

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    In that case i'm wondering how Whatsapp voice call's get the iPhone ringtone when the phone is ringing?




    but indeed, boo apple..
     
  8. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    OK, just an update:
    we just released 15.5.13 and in Settings/Audio Options now there are several embedded ringtones to choose from.
    Hope it helps.
    vali
     
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    jed likes this.
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