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Change voicemail behavior

Discussion in '3CX Phone System - General' started by dustycr, Sep 12, 2017.

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  1. dustycr

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    Hello,

    is there any way to change the voicemail behavior ?

    Currently the caller has to press buttons to record or stop recording the message and also has an option to call the operator.
    Is there an option for just playing a single tone and a prompt saying ,,speak your message after the tone" ?

    Thanks
     
  2. IoannisM_3CX

    IoannisM_3CX Support Team
    Staff Member 3CX Support

    Joined:
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    Hello @dustycr,

    You can do that by replacing the voicemail prompt with your recorded prompt. So when someone is forwarded to voicemail he/she will hear your message and then the tone. Please do note though, that the options of pressing * or # cannot be disabled.

    Thank you
     
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