Not a 3cx issue but a Grandstream GXW4104 config question. Long story short, we needed my SPA3102 for my work 3cx switch so we switched it for a Grandstream GXW4104 and installed that on my home 2 user 3cx switch. My home POTS comes into a ringroup that was set to ring for 20 seconds and then go to the voicemail of the kitchen extension. This worked fine with the SPA3102. This started behaving differently with the 4104. It would ring for the 20 seconds not go to voicemail and then the ringgroup would fire off again with the CID being the name of the ringgroup and the IP of the GXW4014. Basically it is acting like the GXW is timing out and sending a new call. I poked around a bit and did not see anything in the GXW config that caught my eye so I started playing with the timeout on the inbound ringroup. Basically if I keep the timeout on the ringroup below 14 everything is fine. Right now I have it set to 12 seconds. I might just avoid the issue and create an auto attendant, which would kill the amount of junk calls we get. Anybody know where to get the GXW to extend the call time? edit: Yes when I brought it home, I performed a factory reset and did the GXW config as in the doc on the 3cx site.