Changes to inbound rule not taking effect

[jbg77]

Hello,
I have a strange problem. Changes to my only inbound rule are not taking effect, even though they appear changed and look correct in the GUI. No matter how I change the inbound rule, it still follows the original rule I created, which was to forward to extension 102. I'm running 3cx free edition version 7.1.7139.0 and have a very simple setup:
callcentric sip trunk used for outbound and providing my only DID
1 extension uses a Linksys SPA921 phone
2 extensions use xlite softphones
The log shows an inbound rule being followed that no longer exists, at least according to the web interface. Anyone have any ideas? Thanks.

01:19:38.968 [CM503024]: Call(3): Calling Ext:Ext.102@[Dev:sip:[email protected]:5060]

01:19:38.968 [MS210002] C:3.2:Offer provided. Connection(transcoding mode): 75.150.76.129:7004(7005)

01:19:38.953 [CM503004]: Call(3): Route 1: Ext:Ext.102@[Dev:sip:[email protected]:5060]

01:19:38.953 [CM503010]: Making route(s) to <sip:[email protected]:5060>

01:19:38.953 [MS210000] C:3.1:Offer received. RTP connection: 204.11.192.36:52750(52751)

01:19:38.953 Remote SDP is set for legC:3.1

01:19:38.953 [CM505003]: Provider:[CallCentric] Device info: Device Not Identified: User Agent not matched; Capabilities: [reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:75.150.76.129:5060]

01:19:38.921 [CM503001]: Call(3): Incoming call from 15087405663@(Ln.10003@CallCentric) to <sip:[email protected]:5060>

01:19:38.921 [CM503012]: Inbound out-of-office hours rule (unnamed) for 10003 forwards to DN:102
01:19:38.921 Looking for inbound target: called=15087390820; caller=15087405663

01:19:38.875 [CM500002]: Info on incoming INVITE: INVITE sip:[email protected]:5060;rinstance=fb1b771f9ab4aa9b SIP/2.0 Via: SIP/2.0/UDP 204.11.192.36:5060;branch=z9hG4bK-490d1054c2d18b2912a8df201c519639 Max-Forwards: 15 Contact: <sip:[email protected]:5060;transport=udp> To: <sip:[email protected]> From: <sip:[email protected]>;tag=3455068771-706789 Call-ID: [email protected] CSeq: 1 INVITE Supported: timer Content-Length: 0

 

[bluetel2]

Hello,
I have a strange problem. Changes to my only inbound rule are not taking effect, even though they appear changed and look correct in the GUI. No matter how I change the inbound rule, it still follows the original rule I created, which was to forward to extension 102. I'm running 3cx free edition version 7.1.7139.0 and have a very simple setup:
callcentric sip trunk used for outbound and providing my only DID
1 extension uses a Linksys SPA921 phone
2 extensions use xlite softphones
The log shows an inbound rule being followed that no longer exists, at least according to the web interface. Anyone have any ideas? Thanks.

01:19:38.968 [CM503024]: Call(3): Calling Ext:Ext.102@[Dev:sip:[email protected]:5060]

01:19:38.968 [MS210002] C:3.2:Offer provided. Connection(transcoding mode): 75.150.76.129:7004(7005)

01:19:38.953 [CM503004]: Call(3): Route 1: Ext:Ext.102@[Dev:sip:[email protected]:5060]

01:19:38.953 [CM503010]: Making route(s) to <sip:[email protected]:5060>

01:19:38.953 [MS210000] C:3.1:Offer received. RTP connection: 204.11.192.36:52750(52751)

01:19:38.953 Remote SDP is set for legC:3.1

01:19:38.953 [CM505003]: Provider:[CallCentric] Device info: Device Not Identified: User Agent not matched; Capabilities: [reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:75.150.76.129:5060]

01:19:38.921 [CM503001]: Call(3): Incoming call from 15087405663@(Ln.10003@CallCentric) to <sip:[email protected]:5060>

01:19:38.921 [CM503012]: Inbound out-of-office hours rule (unnamed) for 10003 forwards to DN:102
01:19:38.921 Looking for inbound target: called=15087390820; caller=15087405663

01:19:38.875 [CM500002]: Info on incoming INVITE: INVITE sip:[email protected]:5060;rinstance=fb1b771f9ab4aa9b SIP/2.0 Via: SIP/2.0/UDP 204.11.192.36:5060;branch=z9hG4bK-490d1054c2d18b2912a8df201c519639 Max-Forwards: 15 Contact: <sip:[email protected]:5060;transport=udp> To: <sip:[email protected]> From: <sip:[email protected]>;tag=3455068771-706789 Call-ID: [email protected] CSeq: 1 INVITE Supported: timer Content-Length: 0

hello. how many have you incomming interface ? for exempe patton 4638 have 4 inbound interface, such you must parameter the 4 inbound line with your rules.

 

[jbg77]

Thanks, but I figured it out. I needed to prepend my DID with a 1 in the rule definition.