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- Apr 16, 2010
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Yesterday I downloaded an update to the provisioning template for Polycom phones.
The first thing I noticed is that the phone template names have changed (e.g. Polycom 430 is now PolycomSIP430). No much of a problem, however there seems to be an error in the new template.
Whenever I try to provision a new phone I receive an error similar to “%%irstname…” not found. Also get the error when trying to create a new extension.
I understand that this is one of the global tags within the provisioning template, anyone know how to fix it? Was it something I did?
Thanks in advance
Kevin
The first thing I noticed is that the phone template names have changed (e.g. Polycom 430 is now PolycomSIP430). No much of a problem, however there seems to be an error in the new template.
Whenever I try to provision a new phone I receive an error similar to “%%irstname…” not found. Also get the error when trying to create a new extension.
I understand that this is one of the global tags within the provisioning template, anyone know how to fix it? Was it something I did?
Thanks in advance
Kevin