Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Changing Destination In recording list

Discussion in '3CX Phone System - General' started by RyanF, Feb 8, 2018.

Thread Status:
Not open for further replies.
  1. RyanF

    Joined:
    Jul 4, 2017
    Messages:
    41
    Likes Received:
    1
    Hi Guys

    Is there a way to change the way the destination shows under the recordings tab? When looking through the recordings, when a call has been "Pickup a call" dial code is used to grab a call ringing at another extension. Under recordings it shows the Dial code *20* instead of the actual source number

    can we change this to show the source number?

    Also, when clicking on "date" to organize recordings by date. Nothing changes.
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    7,352
    Likes Received:
    535
    Hello @RyanF

    I am afraid this cannot be changed when using *20* as there is a re-invite sent from the extension that is trying to pick the call up to *20* in order to pick the call up.

    This is a known issue in SP2 but it has been resolved in the just released SP3.
     
Thread Status:
Not open for further replies.