Changing Destination In recording list

Discussion in '3CX Phone System - General' started by RyanF, Feb 8, 2018.

Thread Status:
Not open for further replies.
  1. RyanF

    Joined:
    Jul 4, 2017
    Messages:
    41
    Likes Received:
    1
    Hi Guys

    Is there a way to change the way the destination shows under the recordings tab? When looking through the recordings, when a call has been "Pickup a call" dial code is used to grab a call ringing at another extension. Under recordings it shows the Dial code *20* instead of the actual source number

    can we change this to show the source number?

    Also, when clicking on "date" to organize recordings by date. Nothing changes.
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    6,016
    Likes Received:
    420
    Hello @RyanF

    I am afraid this cannot be changed when using *20* as there is a re-invite sent from the extension that is trying to pick the call up to *20* in order to pick the call up.

    This is a known issue in SP2 but it has been resolved in the just released SP3.
     
Thread Status:
Not open for further replies.