Solved Chat window not popping up when using 3CX webclient

Discussion in 'iOS' started by Mary Chavez, Sep 19, 2017.

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  1. Mary Chavez

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    is there a way to set this up?? It's setup in the 3CX client app but does not work when we use the 3CX webclient
     
  2. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    You mean, to popup/show the chat window when a chat message is incoming? If this is what you mean, the answer is no, there is no way so set this up.

    Unlike web client - and, also, the desktop Windows/MAC clients - the mobile client run, let's say like this, always in fullscreen, all its windows covering the whole screen; on desktop computer you move windows aside and that's all, here you cannot do this. So, imagine you're in chat with me, our chat window covering the full screen, then you receive another chat message from somebody else - it will cover ours, then you will receive another one from somebody else - it will cover the previous one, then you receive an incoming call and you have to close three chat windows to see who's calling exactly at the moment when the caller drops the call because he lost its patience waiting for you to close chat windows.

    So, no - there is chat push notification, audio notification and tabbar indicator notificatton.
     
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