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Hello board, we have a working 3CX test system in place that we're evaluating for my company. Yesterday I upgraded us from v12.5 to the v14 release. Generally it went very smoothly, but I'm finding that while my Android clients configured quickly, connect quickly, receive push notifications, and connect correctly through the 3CXTunnel, call quality is borderline unusable.
I have version 14.0.34 of the Android client installed on a OnePlus One running Cyanogenmod 12.1 (Android version 5.1.1). I've tested from several networks and both produce the same choppy audio, it doesn't sound like latency, it's like the audio just cuts in and out but is otherwise high quality. This happens to both sent and received audio. One network that I connected from was a Comcast business cable internet that tests at 80 MB, the other is my home WiFi network that is a 45 MB Centurylink fiber/dsl setup. On my home network, I have a Yealink T48 configured as a remote access phone (using STUN) and audio is clear and experiences NO clicks or breaks in the audio stream. While we didn't use the v12 version for long, I did not notice this issue as much as I do with v14. This audio problem exists even with internal calls (calling my own voicemail for example) but seems to get worse if I dial off-net.
Anyone else experiencing this or any ideas what I can try to resolve this? I will be testing iOS clients next week to see if they experience the same issues.
I have version 14.0.34 of the Android client installed on a OnePlus One running Cyanogenmod 12.1 (Android version 5.1.1). I've tested from several networks and both produce the same choppy audio, it doesn't sound like latency, it's like the audio just cuts in and out but is otherwise high quality. This happens to both sent and received audio. One network that I connected from was a Comcast business cable internet that tests at 80 MB, the other is my home WiFi network that is a 45 MB Centurylink fiber/dsl setup. On my home network, I have a Yealink T48 configured as a remote access phone (using STUN) and audio is clear and experiences NO clicks or breaks in the audio stream. While we didn't use the v12 version for long, I did not notice this issue as much as I do with v14. This audio problem exists even with internal calls (calling my own voicemail for example) but seems to get worse if I dial off-net.
Anyone else experiencing this or any ideas what I can try to resolve this? I will be testing iOS clients next week to see if they experience the same issues.