Hello, Just upgraded to the small business edition and having some issues with call quality. We have turned off all other computers using out broadband connection and when we receive a call the customer can hear us perfect but we are having real trouble hearing them. I would have thought that the downstream being the highest rate would have no problems and the upsream being the one to loose quality. Vince Also I cant seem to find the PC specs for the software. Spped / RAM etc.