[Chrome] Webclient -> webmeeting -> webcam not found

Discussion in '3CX Phone System - General' started by DL_, May 31, 2017.

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  1. DL_

    DL_

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    Just in case anyone else was having this problem.

    If you start the webclient and go to the webmeeting option in Chrome then it will not detect your web cam using the default settings.

    This is because the default webclient is on an HTTP address (port 5000) and so Chrome blocks access to the api call to getUserMedia(). As the web meeting is run in an iframe with this insecure wrapper it will not work. You either need to use the webclient on a secure port using https (e.g. 5001) or just use the normal external webmeeting link (which is wrapped in the iframe anyway).

    Technical information: https://goo.gl/rStTGz
     
  2. Panayiotis_3CX

    Panayiotis_3CX Support Team
    Staff Member 3CX Support

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    Hello @DL_,

    Glad you found a solution and thank you for sharing it with us.
     
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