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CID (caller id) in a Queue

Discussion in '3CX Phone System - General' started by jspearso, Aug 18, 2008.

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  1. jspearso

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    my caller id works fine when i dial the extension directly
    but as soon as the outside line from a sip 3000 connects to a queue the caller id then shows up as 10000.


    is there a way to fix this

    cheers
    and thanks in advanced
    Josh
     
  2. alexmallia

    alexmallia New Member
    3CX Support

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    To get technical support on this one, you can contact our technical support (This requires commercial edition with support package). If you have a commercial edition, but no support package, you can purchase one here:

    https://erp.3cx.com/orderform/support.aspx

    regards
     
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