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Cisco 7970 sending presence causing error

Discussion in 'Windows' started by evosoft, Jun 3, 2015.

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  1. evosoft

    Joined:
    Jul 18, 2014
    Messages:
    3
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    Hi,

    Managed to get Cisco 7970 working with the 3cx system ok apart from 3cx blacklist the ip of the remote site as the cisco phone keeps sending presence with mac code of the phone as userid causing to many failed authentications.

    Phones register ok, incoming and and outgoing call ok

    below log from system


    -----------------------

    01-Jun-2015 09:40:36.066 [CM102001]: Authentication failed for AuthFail Recv Req PUBLISH from xx.xx.xx.xx:53182 tid=10d59db4 Call-ID=00229003-76819577-9f9c28b8-b1af057f@192.168.1.150:
    PUBLISH sip:002290037681@ADDRESS OF 3CX SERVER SIP/2.0
    Via: SIP/2.0/TCP 192.168.1.150:53182;branch=z9hG4bK10d59db4;received=xx.xx.xx.xx
    Max-Forwards: 70
    Contact: <sip:002290037681@192.168.1.150:53182>
    To: <sip:002290037681@ADDRESS OF 3CX SERVER>
    From: <sip:002290037681@ADDRESS OF 3CX SERVER>;tag=002290037681969da0495a5a-0bc93c29
    Call-ID: 00229003-76819577-9f9c28b8-b1af057f@192.168.1.150
    CSeq: 38262 PUBLISH
    Expires: 2147483647
    Content-Disposition: session;handling=required
    Content-Type: application/pidf+xml
    Proxy-Authorization: Digest username="2200",realm="3CXPhoneSystem",uri="sip:002290037681@ADDRESS OF 3CX SERVER",response="xxx",nonce="xxx",algorithm=MD5
    User-Agent: Cisco-CP7970G/9.4.2
    Event: presence
    Content-Length: 465

    <?xml version="1.0" encoding="UTF-8" standalone="no" ?>
    <presence xmlns="urn:ietf:params:xml:ns:pidf" xmlns:dm="urn:ietf:params:xml:ns:pidf:data-model" xmlns:e="urn:ietf:params:xml:ns:pidf:status:rpid" xmlns:ce="urn:cisco:params:xml:ns:pidf:rpid" xmlns:sc="urn:ietf:params:xml:ns:pidf:servcaps" entity="sip:002290037681">
    <tuple id="1"> <status> <basic>open</basic> </status> </tuple>
    <dm:person><e:activities><ce:available/></e:activities> </dm:person>
    </presence>; Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    01-Jun-2015 09:40:36.066 [CM302002]: Authentication failed due to unidentified source of: SipReq: PUBLISH 002290037681@37.187.50.124 tid=10d59db4 cseq=PUBLISH contact=002290037681@192.168.1.150:53182 / 38262 from(wire)
    01-Jun-2015 09:40:30.570 [CM102001]: Authentication failed for AuthFail Recv Req PUBLISH from xx.xx.xx.xx:53182 tid=d2e11fbe Call-ID=00229003-76819575-c2f8c162-348091b1@192.168.1.150:
    PUBLISH sip:002290037681@37.187.50.124 SIP/2.0
    Via: SIP/2.0/TCP 192.168.1.150:53182;branch=z9hG4bKd2e11fbe;received=xx.xx.xx.xx
    Max-Forwards: 70
    Contact: <sip:002290037681@192.168.1.150:53182>
    To: <sip:002290037681@ADDRESS OF 3CX SERVER>
    From: <sip:002290037681@ADDRESS OF 3CX SERVER>;tag=002290037681969b7844a6bc-c98a7feb
    Call-ID: 00229003-76819575-c2f8c162-348091b1@192.168.1.150
    CSeq: 38260 PUBLISH
    Expires: 2147483647
    Content-Disposition: session;handling=required
    Content-Type: application/pidf+xml
    Proxy-Authorization: Digest username="2200",realm="3CXPhoneSystem",uri="sip:002290037681@ADDRESS OF 3CX SERVER",response="xxx",nonce="xxx",algorithm=MD5
    User-Agent: Cisco-CP7970G/9.4.2
    Event: presence
    Content-Length: 465



    03-Jun-2015 09:11:45.017 [CM102001]: Authentication failed for AuthFail Recv Req REFER from PUBLIC IP ADDRESS:49992 tid=bb00db0f Call-ID=00229003-76810002-4bcedbcc-5488e61d@192.168.1.150:
    REFER sip:IP ADDRESS OF 3CX SERVER SIP/2.0
    Via: SIP/2.0/TCP 192.168.1.150:49992;branch=z9hG4bKbb00db0f;received=PUBLIC IP ADDRESS
    Max-Forwards: 70
    Require: norefersub
    Contact: <sip:002290037681@192.168.1.150:49992>
    To: <sip:IP ADDRESS OF 3CX SERVER>
    From: <sip:002290037681@192.168.1.150>;tag=0022900376810002d33652f2-401bdb5f
    Call-ID: 00229003-76810002-4bcedbcc-5488e61d@192.168.1.150
    CSeq: 1001 REFER
    Expires: 10
    Allow: ACK, BYE, CANCEL, INVITE, NOTIFY, OPTIONS, REFER, REGISTER, UPDATE, SUBSCRIBE
    Content-Disposition: session;handling=required
    Content-ID: <5eaddcc2@192.168.1.150>
    Content-Type: application/x-cisco-alarm+xml
    Date: Fri, 17 Apr 2015 08:10:37 GMT
    Proxy-Authorization: Digest username="2200",realm="3CXPhoneSystem",uri="sip:IP ADDRESS OF 3CX SERVER",response="xx",nonce="xxx",algorithm=MD5
    User-Agent: Cisco-CP7970G/9.4.2
    Refer-To: cid:5eaddcc2@192.168.1.150
    Referred-By: <sip:002290037681@192.168.1.150>
    Content-Length: 1281

    <?xml version="1.0" encoding="UTF-8"?>
    <x-cisco-alarm>
    <Alarm Name="LastOutOfServiceInformation">
    <ParameterList>
    <String name="DeviceName">SEP002290037681</String>
    <String name="DeviceIPv4Address">192.168.1.150/24</String>
    <String name="IPv4DefaultGateway">192.168.1.254</String>
    <String name="DeviceIPv6Address"></String>
    <String name="IPv6DefaultGateway"></String>
    <String name="ModelNumber">CP-7970G</String>
    <String name="NeighborIPv4Address"></String>
    <String name="NeighborIPv6Address"></String>
    <String name="NeighborDeviceID"></String>
    <String name="NeighborPortID"></String>
    <Enum name="DHCPv4Status">0</Enum>
    <Enum name="DHCPv6Status">0</Enum>
    <Enum name="TFTPCfgStatus">2</Enum>
    <Enum name="DNSStatusUnifiedCM1">0</Enum>
    <Enum name="DNSStatusUnifiedCM2">0</Enum>
    <Enum name="DNSStatusUnifiedCM3">0</Enum>
    <String name="VoiceVLAN">4095</String>
    <String name="UnifiedCMIPAddress">IP ADDRESS OF 3CX SERVER</String>
    <String name="LocalPort">53030</String>
    <String name="TimeStamp">1429258233270</String>
    <Enum name="ReasonForOutOfService">25</Enum>
    <String name="LastProtocolEventSent"></String>
    <String name="LastProtocolEventReceived">Rcvd:SIP/2.0 200 OK Cseq:403 REGISTER CallId:00229003-7681000f-1ff2a3d7-20c9f0e9@192.168.1.150</String>
    </ParameterList>
    </Alarm>
    </x-cisco-alarm>; Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    03-Jun-2015 09:11:45.017 [CM302002]: Authentication failed due to unidentified source of: SipReq: REFER IP ADDRESS OF 3CX SERVER tid=bb00db0f cseq=REFER contact=002290037681@192.168.1.150:49992 / 1001 from(wire)
    03-Jun-2015 09:11:44.957 [CM302001]: Authorization system can not identify source of: UnkSrc Recv Req REFER from PUBLIC IP ADDRESS:49992 tid=59c8354b Call-ID=00229003-76810002-4bcedbcc-5488e61d@192.168.1.150:
    REFER sip:IP ADDRESS OF 3CX SERVER SIP/2.0
    Via: SIP/2.0/TCP 192.168.1.150:49992;branch=z9hG4bK59c8354b;received=PUBLIC IP ADDRESS
    Max-Forwards: 70
    Require: norefersub
    Contact: <sip:002290037681@192.168.1.150:49992>
    To: <sip:IP ADDRESS OF 3CX SERVER>
    From: <sip:002290037681@192.168.1.150>;tag=0022900376810002d33652f2-401bdb5f
    Call-ID: 00229003-76810002-4bcedbcc-5488e61d@192.168.1.150
    CSeq: 1000 REFER
    Expires: 10
    Allow: ACK, BYE, CANCEL, INVITE, NOTIFY, OPTIONS, REFER, REGISTER, UPDATE, SUBSCRIBE
    Content-Disposition: session;handling=required
    Content-ID: <3d666076@192.168.1.150>
    Content-Type: application/x-cisco-alarm+xml
    Date: Fri, 17 Apr 2015 08:10:37 GMT
    User-Agent: Cisco-CP7970G/9.4.2
    Refer-To: cid:3d666076@192.168.1.150
    Referred-By: <sip:002290037681@192.168.1.150>
    Content-Length: 1281

    <?xml version="1.0" encoding="UTF-8"?>
    <x-cisco-alarm>
    <Alarm Name="LastOutOfServiceInformation">
    <ParameterList>
    <String name="DeviceName">SEP002290037681</String>
    <String name="DeviceIPv4Address">192.168.1.150/24</String>
    <String name="IPv4DefaultGateway">192.168.1.254</String>
    <String name="DeviceIPv6Address"></String>
    <String name="IPv6DefaultGateway"></String>
    <String name="ModelNumber">CP-7970G</String>
    <String name="NeighborIPv4Address"></String>
    <String name="NeighborIPv6Address"></String>
    <String name="NeighborDeviceID"></String>
    <String name="NeighborPortID"></String>
    <Enum name="DHCPv4Status">0</Enum>
    <Enum name="DHCPv6Status">0</Enum>
    <Enum name="TFTPCfgStatus">2</Enum>
    <Enum name="DNSStatusUnifiedCM1">0</Enum>
    <Enum name="DNSStatusUnifiedCM2">0</Enum>
    <Enum name="DNSStatusUnifiedCM3">0</Enum>
    <String name="VoiceVLAN">4095</String>
    <String name="UnifiedCMIPAddress">IP ADDRESS OF 3CX SERVER</String>
    <String name="LocalPort">53030</String>
    <String name="TimeStamp">1429258233270</String>
    <Enum name="ReasonForOutOfService">25</Enum>
    <String name="LastProtocolEventSent"></String>
    <String name="LastProtocolEventReceived">Rcvd:SIP/2.0 200 OK Cseq:403 REGISTER CallId:00229003-7681000f-1ff2a3d7-20c9f0e9@192.168.1.150</String>
    </ParameterList>
    </Alarm>
    </x-cisco-alarm>
    03-Jun-2015 09:11:18.919 Currently active calls - 1: [406]
    03-Jun-2015 09:10:48.899 Currently active calls - 1: [406]
    03-Jun-2015 09:10:18.889 Currently active calls - 1: [406]
    03-Jun-2015 09:10:11.571 Leg L:409.1[Queue] is terminated: Cause: BYE from PBX
    03-Jun-2015 09:10:11.571 [CM503008]: Call(C:409): Call is terminated
    03-Jun-2015 09:10:11.567 Leg L:409.2[Extn] is terminated: Cause: BYE from XX.XX.XX.XX:51204
    03-Jun-2015 09:10:11.408 Leg L:406.3[Queue] is terminated: Cause: BYE from 127.0.0.1:5488
    03-Jun-2015 09:10:11.368 Leg L:404.3[Extn] is terminated: Cause: BYE from PBX
    03-Jun-2015 09:10:11.367 [CM503008]: Call(C:404): Call is terminated
    03-Jun-2015 09:10:11.364 Leg L:404.1[Line:10000<<0844xxxxxxx] is terminated: Cause: BYE from XX.XX.XX.XX:5060
    03-Jun-2015 09:10:11.205 [CM503007]: Call(C:406): Extn:2202 has joined, contact <sip:2202@192.168.1.156:51204>
    03-Jun-2015 09:10:11.200 L:406.4[Extn] has joined to L:406.1[Line:10000<<0844xxxxxxxx]
    03-Jun-2015 09:10:10.705 [CM503025]: Call(C:406): Calling T:Extn:2202@[Dev:sip:2202@192.168.1.156:51204;transport=tcp] for L:406.1[Line:10000<<08445420999]
    03-Jun-2015 09:10:10.648 [CM505003]: Provider:[STP] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [SIP Trunk Plus v 1.1] PBX contact: [sip:0333xxxxxxIP ADDRESS OF 3CX SERVER:5060]
    03-Jun-2015 09:10:10.443 [CM503007]: Call(C:409): Extn:2202 has joined, contact <sip:2202@192.168.1.156:51204>
    03-Jun-2015 09:10:10.442 [CM503007]: Call(C:409): Queue:8020 has joined, contact <sip:8020@127.0.0.1:5488>
    03-Jun-2015 09:10:10.440 L:409.2[Extn] has joined to L:409.1[Queue]
    03-Jun-2015 09:10:00.440 [CM102001]: Authentication failed for AuthFail Recv Req REFER from XXX.XX.XX.XX:51204 tid=c16be64b Call-ID=0022555f-44990004-e53d4e3b-9f3564dd@192.168.1.156:
    REFER sip:IP ADDRESS OF 3CX SERVER SIP/2.0
    Via: SIP/2.0/TCP 192.168.1.156:51204;branch=z9hG4bKc16be64b;received=XX.XX.XX.XX
    Max-Forwards: 70
    Require: norefersub
    Contact: <sip:0022555f4499@192.168.1.156:51204>
    To: <sip:IP ADDRESS OF 3CX SERVER>
    From: <sip:0022555f4499@192.168.1.156>;tag=0022555f44990b3ac2988387-797ee769
    Call-ID: 0022555f-44990004-e53d4e3b-9f3564dd@192.168.1.156
    CSeq: 1001 REFER
    Expires: 10
    Allow: ACK, BYE, CANCEL, INVITE, NOTIFY, OPTIONS, REFER, REGISTER, UPDATE, SUBSCRIBE
    Content-Disposition: session;handling=required
    Content-ID: <af462e41@192.168.1.156>
    Content-Type: application/x-cisco-alarm+xml
    Date: Wed, 22 Apr 2015 02:55:49 GMT
    Proxy-Authorization: Digest username="2202",realm="3CXPhoneSystem",uri="sip:IP ADDRESS OF 3CX SERVER",response="XXXX",nonce="XXX",algorithm=MD5
    User-Agent: Cisco-CP7970G/9.4.2
    Refer-To: cid:af462e41@192.168.1.156
    Referred-By: <sip:0022555f4499@192.168.1.156>
    Content-Length: 1304

    <?xml version="1.0" encoding="UTF-8"?>
    <x-cisco-alarm>
    <Alarm Name="LastOutOfServiceInformation">
    <ParameterList>
    <String name="DeviceName">SEP0022555F4499</String>
    <String name="DeviceIPv4Address">192.168.1.156/24</String>
    <String name="IPv4DefaultGateway">192.168.1.254</String>
    <String name="DeviceIPv6Address"></String>
    <String name="IPv6DefaultGateway"></String>
    <String name="ModelNumber">CP-7970G</String>
    <String name="NeighborIPv4Address"></String>
    <String name="NeighborIPv6Address"></String>
    <String name="NeighborDeviceID"></String>
    <String name="NeighborPortID"></String>
    <Enum name="DHCPv4Status">0</Enum>
    <Enum name="DHCPv6Status">0</Enum>
    <Enum name="TFTPCfgStatus">2</Enum>
    <Enum name="DNSStatusUnifiedCM1">0</Enum>
    <Enum name="DNSStatusUnifiedCM2">0</Enum>
    <Enum name="DNSStatusUnifiedCM3">0</Enum>
    <String name="VoiceVLAN">4095</String>
    <String name="UnifiedCMIPAddress">IP ADDRESS OF 3CX SERVER</String>
    <String name="LocalPort">-1</String>
    <String name="TimeStamp">142935057378814293509235491429258225457</String>
    <Enum name="ReasonForOutOfService">14</Enum>
    <String name="LastProtocolEventSent"></String>
    <String name="LastProtocolEventReceived">Rcvd:SIP/2.0 200 OK Cseq:102 REGISTER CallId:0022555f-44990002-322d2608-7c0b1892@192.168.1.156</String>
    </ParameterList>
    </Alarm>
    </x-cisco-alarm>; Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    03-Jun-2015 09:10:00.439 [CM302002]: Authentication failed due to unidentified source of: SipReq: REFER ADDRESS OF 3CX SERVER tid=c16be64b cseq=REFER contact=0022555f4499@192.168.1.156:51204 / 1001 from(wire)
    03-Jun-2015 09:10:00.279 [CM302001]: Authorization system can not identify source of: UnkSrc Recv Req SUBSCRIBE from XX.XX.XX.XX:51204 tid=9789f9ed Call-ID=0022555f-44990005-e320b197-036977b9@192.168.1.156:
    SUBSCRIBE sip:078xxxxxx@IP ADDRESS OF 3CX SERVER SIP/2.0
    Via: SIP/2.0/TCP 192.168.1.156:51204;branch=z9hG4bK9789f9ed;received=XX.XX.XX.XX
    Max-Forwards: 70
    Contact: <sip:2202@192.168.1.156:51204;transport=TCP>
    To: <sip:07876XXXXXX@IP ADDRESS OF 3CX SERVER>
    From: <sip:2202@192.168.1.156>;tag=0022555f44990b3b1ea08d93-ffd24e25
    Call-ID: 0022555f-44990005-e320b197-036977b9@192.168.1.156
    CSeq: 1000 SUBSCRIBE
    Expires: 2147483647
    Accept: application/cpim-pidf+xml
    Allow: ACK, BYE, CANCEL, INVITE, NOTIFY, OPTIONS, REFER, REGISTER, UPDATE, SUBSCRIBE
    Date: Wed, 22 Apr 2015 02:55:49 GMT
    User-Agent: Cisco-CP7970G/9.4.2
    Event: presence
    Content-Length: 0
    03-Jun-2015 09:10:00.267 [CM302001]: Authorization system can not identify source of: UnkSrc Recv Req REFER from XX.XXXX.X.XX:51204 tid=0eca4f31 Call-ID=0022555f-44990004-e53d4e3b-9f3564dd@192.168.1.156:
    REFER sip:IP ADDRESS OF 3CX SERVER SIP/2.0
    Via: SIP/2.0/TCP 192.168.1.156:51204;branch=z9hG4bK0eca4f31;received=PUBLIC IP ADDRESS
    Max-Forwards: 70
    Require: norefersub
    Contact: <sip:0022555f4499@192.168.1.156:51204>
    To: <sip:IP ADDRESS OF 3CX SERVER>
    From: <sip:0022555f4499@192.168.1.156>;tag=0022555f44990b3ac2988387-797ee769
    Call-ID: 0022555f-44990004-e53d4e3b-9f3564dd@192.168.1.156
    CSeq: 1000 REFER
    Expires: 10
    Allow: ACK, BYE, CANCEL, INVITE, NOTIFY, OPTIONS, REFER, REGISTER, UPDATE, SUBSCRIBE
    Content-Disposition: session;handling=required
    Content-ID: <6a72e07f@192.168.1.156>
    Content-Type: application/x-cisco-alarm+xml
    Date: Wed, 22 Apr 2015 02:55:49 GMT
    User-Agent: Cisco-CP7970G/9.4.2
    Refer-To: cid:6a72e07f@192.168.1.156
    Referred-By: <sip:0022555f4499@192.168.1.156>
    Content-Length: 1304

    <?xml version="1.0" encoding="UTF-8"?>
    <x-cisco-alarm>
    <Alarm Name="LastOutOfServiceInformation">
    <ParameterList>
    <String name="DeviceName">SEP0022555F4499</String>
    <String name="DeviceIPv4Address">192.168.1.156/24</String>
    <String name="IPv4DefaultGateway">192.168.1.254</String>
    <String name="DeviceIPv6Address"></String>
    <String name="IPv6DefaultGateway"></String>
    <String name="ModelNumber">CP-7970G</String>
    <String name="NeighborIPv4Address"></String>
    <String name="NeighborIPv6Address"></String>
    <String name="NeighborDeviceID"></String>
    <String name="NeighborPortID"></String>
    <Enum name="DHCPv4Status">0</Enum>
    <Enum name="DHCPv6Status">0</Enum>
    <Enum name="TFTPCfgStatus">2</Enum>
    <Enum name="DNSStatusUnifiedCM1">0</Enum>
    <Enum name="DNSStatusUnifiedCM2">0</Enum>
    <Enum name="DNSStatusUnifiedCM3">0</Enum>
    <String name="VoiceVLAN">4095</String>
    <String name="UnifiedCMIPAddress">IP ADDRESS OF 3CX SERVER</String>
    <String name="LocalPort">-1</String>
    <String name="TimeStamp">142935057378814293509235491429258225457</String>
    <Enum name="ReasonForOutOfService">14</Enum>
    <String name="LastProtocolEventSent"></String>
    <String name="LastProtocolEventReceived">Rcvd:SIP/2.0 200 OK Cseq:102 REGISTER CallId:0022555f-44990002-322d2608-7c0b1892@192.168.1.156</String>
    </ParameterList>
    </Alarm>
    </x-cisco-alarm>
     
  2. pj3cx

    pj3cx Active Member

    Joined:
    Aug 1, 2013
    Messages:
    646
    Likes Received:
    1
    Hi there,
    Unfortunately as those phones are not supported cf http://www.3cx.com/support kindly contact cisco support/community on this matter, you must look for a way to disable these presence messaging through template or phone interface.
     
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