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Cisco 7970 sending presence causing error

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evosoft

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Jul 18, 2014
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Hi,

Managed to get Cisco 7970 working with the 3cx system ok apart from 3cx blacklist the ip of the remote site as the cisco phone keeps sending presence with mac code of the phone as userid causing to many failed authentications.

Phones register ok, incoming and and outgoing call ok

below log from system


-----------------------

01-Jun-2015 09:40:36.066 [CM102001]: Authentication failed for AuthFail Recv Req PUBLISH from xx.xx.xx.xx:53182 tid=10d59db4 [email protected]:
PUBLISH sip:002290037681@ADDRESS OF 3CX SERVER SIP/2.0
Via: SIP/2.0/TCP 192.168.1.150:53182;branch=z9hG4bK10d59db4;received=xx.xx.xx.xx
Max-Forwards: 70
Contact: <sip:[email protected]:53182>
To: <sip:002290037681@ADDRESS OF 3CX SERVER>
From: <sip:002290037681@ADDRESS OF 3CX SERVER>;tag=002290037681969da0495a5a-0bc93c29
Call-ID: [email protected]
CSeq: 38262 PUBLISH
Expires: 2147483647
Content-Disposition: session;handling=required
Content-Type: application/pidf+xml
Proxy-Authorization: Digest username="2200",realm="3CXPhoneSystem",uri="sip:002290037681@ADDRESS OF 3CX SERVER",response="xxx",nonce="xxx",algorithm=MD5
User-Agent: Cisco-CP7970G/9.4.2
Event: presence
Content-Length: 465

<?xml version="1.0" encoding="UTF-8" standalone="no" ?>
<presence xmlns="urn:ietf:params:xml:ns:pidf" xmlns:dm="urn:ietf:params:xml:ns:pidf:data-model" xmlns:e="urn:ietf:params:xml:ns:pidf:status:rpid" xmlns:ce="urn:cisco:params:xml:ns:pidf:rpid" xmlns:sc="urn:ietf:params:xml:ns:pidf:servcaps" entity="sip:002290037681">
<tuple id="1"> <status> <basic>open</basic> </status> </tuple>
<dm:person><e:activities><ce:available/></e:activities> </dm:person>
</presence>; Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
01-Jun-2015 09:40:36.066 [CM302002]: Authentication failed due to unidentified source of: SipReq: PUBLISH [email protected] tid=10d59db4 cseq=PUBLISH [email protected]:53182 / 38262 from(wire)
01-Jun-2015 09:40:30.570 [CM102001]: Authentication failed for AuthFail Recv Req PUBLISH from xx.xx.xx.xx:53182 tid=d2e11fbe [email protected]:
PUBLISH sip:[email protected] SIP/2.0
Via: SIP/2.0/TCP 192.168.1.150:53182;branch=z9hG4bKd2e11fbe;received=xx.xx.xx.xx
Max-Forwards: 70
Contact: <sip:[email protected]:53182>
To: <sip:002290037681@ADDRESS OF 3CX SERVER>
From: <sip:002290037681@ADDRESS OF 3CX SERVER>;tag=002290037681969b7844a6bc-c98a7feb
Call-ID: [email protected]
CSeq: 38260 PUBLISH
Expires: 2147483647
Content-Disposition: session;handling=required
Content-Type: application/pidf+xml
Proxy-Authorization: Digest username="2200",realm="3CXPhoneSystem",uri="sip:002290037681@ADDRESS OF 3CX SERVER",response="xxx",nonce="xxx",algorithm=MD5
User-Agent: Cisco-CP7970G/9.4.2
Event: presence
Content-Length: 465



03-Jun-2015 09:11:45.017 [CM102001]: Authentication failed for AuthFail Recv Req REFER from PUBLIC IP ADDRESS:49992 tid=bb00db0f [email protected]:
REFER sip:IP ADDRESS OF 3CX SERVER SIP/2.0
Via: SIP/2.0/TCP 192.168.1.150:49992;branch=z9hG4bKbb00db0f;received=PUBLIC IP ADDRESS
Max-Forwards: 70
Require: norefersub
Contact: <sip:[email protected]:49992>
To: <sip:IP ADDRESS OF 3CX SERVER>
From: <sip:[email protected]>;tag=0022900376810002d33652f2-401bdb5f
Call-ID: [email protected]
CSeq: 1001 REFER
Expires: 10
Allow: ACK, BYE, CANCEL, INVITE, NOTIFY, OPTIONS, REFER, REGISTER, UPDATE, SUBSCRIBE
Content-Disposition: session;handling=required
Content-ID: <[email protected]>
Content-Type: application/x-cisco-alarm+xml
Date: Fri, 17 Apr 2015 08:10:37 GMT
Proxy-Authorization: Digest username="2200",realm="3CXPhoneSystem",uri="sip:IP ADDRESS OF 3CX SERVER",response="xx",nonce="xxx",algorithm=MD5
User-Agent: Cisco-CP7970G/9.4.2
Refer-To: cid:[email protected]
Referred-By: <sip:[email protected]>
Content-Length: 1281

<?xml version="1.0" encoding="UTF-8"?>
<x-cisco-alarm>
<Alarm Name="LastOutOfServiceInformation">
<ParameterList>
<String name="DeviceName">SEP002290037681</String>
<String name="DeviceIPv4Address">192.168.1.150/24</String>
<String name="IPv4DefaultGateway">192.168.1.254</String>
<String name="DeviceIPv6Address"></String>
<String name="IPv6DefaultGateway"></String>
<String name="ModelNumber">CP-7970G</String>
<String name="NeighborIPv4Address"></String>
<String name="NeighborIPv6Address"></String>
<String name="NeighborDeviceID"></String>
<String name="NeighborPortID"></String>
<Enum name="DHCPv4Status">0</Enum>
<Enum name="DHCPv6Status">0</Enum>
<Enum name="TFTPCfgStatus">2</Enum>
<Enum name="DNSStatusUnifiedCM1">0</Enum>
<Enum name="DNSStatusUnifiedCM2">0</Enum>
<Enum name="DNSStatusUnifiedCM3">0</Enum>
<String name="VoiceVLAN">4095</String>
<String name="UnifiedCMIPAddress">IP ADDRESS OF 3CX SERVER</String>
<String name="LocalPort">53030</String>
<String name="TimeStamp">1429258233270</String>
<Enum name="ReasonForOutOfService">25</Enum>
<String name="LastProtocolEventSent"></String>
<String name="LastProtocolEventReceived">Rcvd:SIP/2.0 200 OK Cseq:403 REGISTER CallId:[email protected]</String>
</ParameterList>
</Alarm>
</x-cisco-alarm>; Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
03-Jun-2015 09:11:45.017 [CM302002]: Authentication failed due to unidentified source of: SipReq: REFER IP ADDRESS OF 3CX SERVER tid=bb00db0f cseq=REFER [email protected]:49992 / 1001 from(wire)
03-Jun-2015 09:11:44.957 [CM302001]: Authorization system can not identify source of: UnkSrc Recv Req REFER from PUBLIC IP ADDRESS:49992 tid=59c8354b [email protected]:
REFER sip:IP ADDRESS OF 3CX SERVER SIP/2.0
Via: SIP/2.0/TCP 192.168.1.150:49992;branch=z9hG4bK59c8354b;received=PUBLIC IP ADDRESS
Max-Forwards: 70
Require: norefersub
Contact: <sip:[email protected]:49992>
To: <sip:IP ADDRESS OF 3CX SERVER>
From: <sip:[email protected]>;tag=0022900376810002d33652f2-401bdb5f
Call-ID: [email protected]
CSeq: 1000 REFER
Expires: 10
Allow: ACK, BYE, CANCEL, INVITE, NOTIFY, OPTIONS, REFER, REGISTER, UPDATE, SUBSCRIBE
Content-Disposition: session;handling=required
Content-ID: <[email protected]>
Content-Type: application/x-cisco-alarm+xml
Date: Fri, 17 Apr 2015 08:10:37 GMT
User-Agent: Cisco-CP7970G/9.4.2
Refer-To: cid:[email protected]
Referred-By: <sip:[email protected]>
Content-Length: 1281

<?xml version="1.0" encoding="UTF-8"?>
<x-cisco-alarm>
<Alarm Name="LastOutOfServiceInformation">
<ParameterList>
<String name="DeviceName">SEP002290037681</String>
<String name="DeviceIPv4Address">192.168.1.150/24</String>
<String name="IPv4DefaultGateway">192.168.1.254</String>
<String name="DeviceIPv6Address"></String>
<String name="IPv6DefaultGateway"></String>
<String name="ModelNumber">CP-7970G</String>
<String name="NeighborIPv4Address"></String>
<String name="NeighborIPv6Address"></String>
<String name="NeighborDeviceID"></String>
<String name="NeighborPortID"></String>
<Enum name="DHCPv4Status">0</Enum>
<Enum name="DHCPv6Status">0</Enum>
<Enum name="TFTPCfgStatus">2</Enum>
<Enum name="DNSStatusUnifiedCM1">0</Enum>
<Enum name="DNSStatusUnifiedCM2">0</Enum>
<Enum name="DNSStatusUnifiedCM3">0</Enum>
<String name="VoiceVLAN">4095</String>
<String name="UnifiedCMIPAddress">IP ADDRESS OF 3CX SERVER</String>
<String name="LocalPort">53030</String>
<String name="TimeStamp">1429258233270</String>
<Enum name="ReasonForOutOfService">25</Enum>
<String name="LastProtocolEventSent"></String>
<String name="LastProtocolEventReceived">Rcvd:SIP/2.0 200 OK Cseq:403 REGISTER CallId:[email protected]</String>
</ParameterList>
</Alarm>
</x-cisco-alarm>
03-Jun-2015 09:11:18.919 Currently active calls - 1: [406]
03-Jun-2015 09:10:48.899 Currently active calls - 1: [406]
03-Jun-2015 09:10:18.889 Currently active calls - 1: [406]
03-Jun-2015 09:10:11.571 Leg L:409.1[Queue] is terminated: Cause: BYE from PBX
03-Jun-2015 09:10:11.571 [CM503008]: Call(C:409): Call is terminated
03-Jun-2015 09:10:11.567 Leg L:409.2[Extn] is terminated: Cause: BYE from XX.XX.XX.XX:51204
03-Jun-2015 09:10:11.408 Leg L:406.3[Queue] is terminated: Cause: BYE from 127.0.0.1:5488
03-Jun-2015 09:10:11.368 Leg L:404.3[Extn] is terminated: Cause: BYE from PBX
03-Jun-2015 09:10:11.367 [CM503008]: Call(C:404): Call is terminated
03-Jun-2015 09:10:11.364 Leg L:404.1[Line:10000<<0844xxxxxxx] is terminated: Cause: BYE from XX.XX.XX.XX:5060
03-Jun-2015 09:10:11.205 [CM503007]: Call(C:406): Extn:2202 has joined, contact <sip:[email protected]:51204>
03-Jun-2015 09:10:11.200 L:406.4[Extn] has joined to L:406.1[Line:10000<<0844xxxxxxxx]
03-Jun-2015 09:10:10.705 [CM503025]: Call(C:406): Calling T:Extn:2202@[Dev:sip:[email protected]:51204;transport=tcp] for L:406.1[Line:10000<<08445420999]
03-Jun-2015 09:10:10.648 [CM505003]: Provider:[STP] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [SIP Trunk Plus v 1.1] PBX contact: [sip:0333xxxxxxIP ADDRESS OF 3CX SERVER:5060]
03-Jun-2015 09:10:10.443 [CM503007]: Call(C:409): Extn:2202 has joined, contact <sip:[email protected]:51204>
03-Jun-2015 09:10:10.442 [CM503007]: Call(C:409): Queue:8020 has joined, contact <sip:[email protected]:5488>
03-Jun-2015 09:10:10.440 L:409.2[Extn] has joined to L:409.1[Queue]
03-Jun-2015 09:10:00.440 [CM102001]: Authentication failed for AuthFail Recv Req REFER from XXX.XX.XX.XX:51204 tid=c16be64b [email protected]:
REFER sip:IP ADDRESS OF 3CX SERVER SIP/2.0
Via: SIP/2.0/TCP 192.168.1.156:51204;branch=z9hG4bKc16be64b;received=XX.XX.XX.XX
Max-Forwards: 70
Require: norefersub
Contact: <sip:[email protected]:51204>
To: <sip:IP ADDRESS OF 3CX SERVER>
From: <sip:[email protected]>;tag=0022555f44990b3ac2988387-797ee769
Call-ID: [email protected]
CSeq: 1001 REFER
Expires: 10
Allow: ACK, BYE, CANCEL, INVITE, NOTIFY, OPTIONS, REFER, REGISTER, UPDATE, SUBSCRIBE
Content-Disposition: session;handling=required
Content-ID: <[email protected]>
Content-Type: application/x-cisco-alarm+xml
Date: Wed, 22 Apr 2015 02:55:49 GMT
Proxy-Authorization: Digest username="2202",realm="3CXPhoneSystem",uri="sip:IP ADDRESS OF 3CX SERVER",response="XXXX",nonce="XXX",algorithm=MD5
User-Agent: Cisco-CP7970G/9.4.2
Refer-To: cid:[email protected]
Referred-By: <sip:[email protected]>
Content-Length: 1304

<?xml version="1.0" encoding="UTF-8"?>
<x-cisco-alarm>
<Alarm Name="LastOutOfServiceInformation">
<ParameterList>
<String name="DeviceName">SEP0022555F4499</String>
<String name="DeviceIPv4Address">192.168.1.156/24</String>
<String name="IPv4DefaultGateway">192.168.1.254</String>
<String name="DeviceIPv6Address"></String>
<String name="IPv6DefaultGateway"></String>
<String name="ModelNumber">CP-7970G</String>
<String name="NeighborIPv4Address"></String>
<String name="NeighborIPv6Address"></String>
<String name="NeighborDeviceID"></String>
<String name="NeighborPortID"></String>
<Enum name="DHCPv4Status">0</Enum>
<Enum name="DHCPv6Status">0</Enum>
<Enum name="TFTPCfgStatus">2</Enum>
<Enum name="DNSStatusUnifiedCM1">0</Enum>
<Enum name="DNSStatusUnifiedCM2">0</Enum>
<Enum name="DNSStatusUnifiedCM3">0</Enum>
<String name="VoiceVLAN">4095</String>
<String name="UnifiedCMIPAddress">IP ADDRESS OF 3CX SERVER</String>
<String name="LocalPort">-1</String>
<String name="TimeStamp">142935057378814293509235491429258225457</String>
<Enum name="ReasonForOutOfService">14</Enum>
<String name="LastProtocolEventSent"></String>
<String name="LastProtocolEventReceived">Rcvd:SIP/2.0 200 OK Cseq:102 REGISTER CallId:[email protected]</String>
</ParameterList>
</Alarm>
</x-cisco-alarm>; Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
03-Jun-2015 09:10:00.439 [CM302002]: Authentication failed due to unidentified source of: SipReq: REFER ADDRESS OF 3CX SERVER tid=c16be64b cseq=REFER [email protected]:51204 / 1001 from(wire)
03-Jun-2015 09:10:00.279 [CM302001]: Authorization system can not identify source of: UnkSrc Recv Req SUBSCRIBE from XX.XX.XX.XX:51204 tid=9789f9ed [email protected]:
SUBSCRIBE sip:078xxxxxx@IP ADDRESS OF 3CX SERVER SIP/2.0
Via: SIP/2.0/TCP 192.168.1.156:51204;branch=z9hG4bK9789f9ed;received=XX.XX.XX.XX
Max-Forwards: 70
Contact: <sip:[email protected]:51204;transport=TCP>
To: <sip:07876XXXXXX@IP ADDRESS OF 3CX SERVER>
From: <sip:[email protected]>;tag=0022555f44990b3b1ea08d93-ffd24e25
Call-ID: [email protected]
CSeq: 1000 SUBSCRIBE
Expires: 2147483647
Accept: application/cpim-pidf+xml
Allow: ACK, BYE, CANCEL, INVITE, NOTIFY, OPTIONS, REFER, REGISTER, UPDATE, SUBSCRIBE
Date: Wed, 22 Apr 2015 02:55:49 GMT
User-Agent: Cisco-CP7970G/9.4.2
Event: presence
Content-Length: 0
03-Jun-2015 09:10:00.267 [CM302001]: Authorization system can not identify source of: UnkSrc Recv Req REFER from XX.XXXX.X.XX:51204 tid=0eca4f31 [email protected]:
REFER sip:IP ADDRESS OF 3CX SERVER SIP/2.0
Via: SIP/2.0/TCP 192.168.1.156:51204;branch=z9hG4bK0eca4f31;received=PUBLIC IP ADDRESS
Max-Forwards: 70
Require: norefersub
Contact: <sip:[email protected]:51204>
To: <sip:IP ADDRESS OF 3CX SERVER>
From: <sip:[email protected]>;tag=0022555f44990b3ac2988387-797ee769
Call-ID: [email protected]
CSeq: 1000 REFER
Expires: 10
Allow: ACK, BYE, CANCEL, INVITE, NOTIFY, OPTIONS, REFER, REGISTER, UPDATE, SUBSCRIBE
Content-Disposition: session;handling=required
Content-ID: <[email protected]>
Content-Type: application/x-cisco-alarm+xml
Date: Wed, 22 Apr 2015 02:55:49 GMT
User-Agent: Cisco-CP7970G/9.4.2
Refer-To: cid:[email protected]
Referred-By: <sip:[email protected]>
Content-Length: 1304

<?xml version="1.0" encoding="UTF-8"?>
<x-cisco-alarm>
<Alarm Name="LastOutOfServiceInformation">
<ParameterList>
<String name="DeviceName">SEP0022555F4499</String>
<String name="DeviceIPv4Address">192.168.1.156/24</String>
<String name="IPv4DefaultGateway">192.168.1.254</String>
<String name="DeviceIPv6Address"></String>
<String name="IPv6DefaultGateway"></String>
<String name="ModelNumber">CP-7970G</String>
<String name="NeighborIPv4Address"></String>
<String name="NeighborIPv6Address"></String>
<String name="NeighborDeviceID"></String>
<String name="NeighborPortID"></String>
<Enum name="DHCPv4Status">0</Enum>
<Enum name="DHCPv6Status">0</Enum>
<Enum name="TFTPCfgStatus">2</Enum>
<Enum name="DNSStatusUnifiedCM1">0</Enum>
<Enum name="DNSStatusUnifiedCM2">0</Enum>
<Enum name="DNSStatusUnifiedCM3">0</Enum>
<String name="VoiceVLAN">4095</String>
<String name="UnifiedCMIPAddress">IP ADDRESS OF 3CX SERVER</String>
<String name="LocalPort">-1</String>
<String name="TimeStamp">142935057378814293509235491429258225457</String>
<Enum name="ReasonForOutOfService">14</Enum>
<String name="LastProtocolEventSent"></String>
<String name="LastProtocolEventReceived">Rcvd:SIP/2.0 200 OK Cseq:102 REGISTER CallId:[email protected]</String>
</ParameterList>
</Alarm>
</x-cisco-alarm>
 
Hi there,
Unfortunately as those phones are not supported cf http://www.3cx.com/support kindly contact cisco support/community on this matter, you must look for a way to disable these presence messaging through template or phone interface.
 
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