Cisco Sidecar Stops Showing Ext Status

Discussion in '3CX Phone System - General' started by TSlocum, Aug 10, 2015.

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  1. TSlocum

    TSlocum New Member

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    We have Cisco SPA514g phones with the SPA500DS sidecars, which show who's on the phone with a red light. Occasionally the red lights will stop lighting up so my users can't tell who's on the phone or not. A reboot of the phone clears it. Any idea what could be causing this or what could fix it?
     
  2. IliasL_3CX

    3CX Support

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    Hi there,

    What is the firmware of the cisco phones ?

    Regards
     
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  3. TSlocum

    TSlocum New Member

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