Cisco SPA 303

Discussion in '3CX Phone System - General' started by breconfirefighter, Oct 5, 2013.

Thread Status:
Not open for further replies.
  1. breconfirefighter

    Joined:
    Oct 5, 2013
    Messages:
    1
    Likes Received:
    0
    I have installed the 3CX system and connected a couple of PC's, and a couple of mobile phones and can call each no problem.

    When I add my Cisco SPa 303 i run into a problem, I can call it from any of the other devices but i cannot dial from it, as soon as i dial the second of the three digit extension, i get beeps and the display saying invalid number.

    I have trolled the web and can't seem to find any answer to what i need to do.

    Can anyone assist.
     
  2. bardissi

    bardissi Member

    Joined:
    Jan 31, 2012
    Messages:
    318
    Likes Received:
    0
    Did you provision the phone with the included 3cx provisioning template?
     
  3. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    10,368
    Likes Received:
    229
    You probably have to modify the internal dialplan to work with a PBX, and specifically, your dialling requirements. The default dialplans on Cisco/Linksys/Sipura devices assumes you are connected to a VoIP provider in North America.

    There are a number of sites that give tutorials on crafting Linksys dialplans.
     
Thread Status:
Not open for further replies.