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- May 25, 2018
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Hi 3CX Community!,
We have a mix phone envirorment were we use Yealink phones and Cisco SPA504G with firmware 7.6.1.
I am facing an issue that our Cisco phones are not connecting or establishing a connection with 3CX after there is a short internet outage that lasts sometimes less than 1 minute.
Once the internet comes back up, the phones show to not be registering in 3CX. The only way to get the phones to work is to reprovision them.
The Yealink phones came back up automatically without any problems.
Can anyone advise as to why they do not automatically register after the internet is disconnected?
We have a mix phone envirorment were we use Yealink phones and Cisco SPA504G with firmware 7.6.1.
I am facing an issue that our Cisco phones are not connecting or establishing a connection with 3CX after there is a short internet outage that lasts sometimes less than 1 minute.
Once the internet comes back up, the phones show to not be registering in 3CX. The only way to get the phones to work is to reprovision them.
The Yealink phones came back up automatically without any problems.
Can anyone advise as to why they do not automatically register after the internet is disconnected?