Cisco SPA504G Registration Provisioning issues

Discussion in '3CX Phone System - General' started by grnerd, May 15, 2015.

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  1. grnerd

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    I have acquired a single SPA504G to test with our 3CX system. Our 3CX system is offsite, I use Option 66 for provisioning.

    I reset the phone to factory defaults, and updated the firmware to 7.5.7s. Our 3CX is v12.0.41311.996 SP.6.2.

    I created a new extension and added the MAC and chose Cisco SPA-504G as the model. Then I connected the phone to our network. It receives a DHCP address from our server, but never reaches the 3CX server to register or provision. Nothing in the server logs to indicate if it ever made it there.

    I then followed the instructions from this article http://www.3cx.com/sip-phones/cisco-spa/ and updated the profile rule using the admin interface on the phone. Still not connecting.

    I will try to roll back the firmware on the phone this afternoon to see if that has any effect, but I was wondering if any of you might have insight into something else I might have missed.
     
  2. grnerd

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    Rolled back to 7.5.5
    No luck provisioning with just that change.

    Logged into the phone web interface, and changed the provisioning profile rule from http://x.x.x.x:5000/provisioning/blahblah/$MA.xml to
    http://x.x.x.x:5000/provisioning/blahblah/{actual mac address}.xml
    Phone connected and provisioned.

    Now there are no lines registered. One step at a time...
     
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