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- Aug 10, 2015
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I'm sure I musn't be the only person who has deployed 3CX in an academic environment. I've signed up for and watched many webinars over the past six months and read much of the documentation but I can't find anything that will help us achieve the following goal:
When an external call comes in, we'd strongly prefer it that the external caller not have the ability to disturb a classroom by dialing their extension but have their call go to the extensions voicemail. There would be only one exception to this is that the operator extension (main office) can transfer an external call to a classroom in case of an emergency.
Is it possible to do this? Have I been missing something in the documentation that puts this together? I have read the following related post here in the forum:
how-to-block-an-internal-extension-from-an-external-call-33355.html
Thanks,
D
When an external call comes in, we'd strongly prefer it that the external caller not have the ability to disturb a classroom by dialing their extension but have their call go to the extensions voicemail. There would be only one exception to this is that the operator extension (main office) can transfer an external call to a classroom in case of an emergency.
Is it possible to do this? Have I been missing something in the documentation that puts this together? I have read the following related post here in the forum:
how-to-block-an-internal-extension-from-an-external-call-33355.html
Thanks,
D