Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Clean and working BACKUP Files for 3CX System?

Discussion in '3CX Phone System - General' started by tarmeeb, Sep 8, 2013.

Thread Status:
Not open for further replies.
  1. tarmeeb

    Joined:
    Aug 28, 2013
    Messages:
    19
    Likes Received:
    0
    It seems many people keep posting regarding the same issues, mainly with Network settings,Tunnel,and Outbound Rules
    Also setting up the SPA3102

    Is there anyone willing to post their clean and working backup file of the 3cx system and the SPA3102 provisioning, so others can look into, learn from it?
    Of course every system is different, but at least you have some reference, so you may figure out where you went wrong with your configurations.

    I have reach a point of thinking to hire someone to do the config, whither remotely or in house.
     
  2. bardissi

    bardissi Member

    Joined:
    Jan 31, 2012
    Messages:
    318
    Likes Received:
    0
    Phone template modifications can go all over the place depending on exactly what you want to do.

    As far as the tunnel goes we simply dont use it because we dont like it as a remote phone solution. We use an SBC instead and it works great. No special modification to the phone template there just using the drop down in the phone provisioning tab with the SBC address as the spm option.

    Last but not least outbound rules will be different depending on how your VOIP provider / gateway device is setup to route calls.

    Again, a loaded request.
     
  3. ian.watts

    ian.watts Active Member

    Joined:
    Apr 8, 2011
    Messages:
    532
    Likes Received:
    1
    Meh.. Those watches suck. The calculator watch from 1983 was the best watch ever..

    Indeed, depends on what you are trying to do. For me.. Just an ATA to drive a PA pager. Tried fax between machines and the PBX.. Ranged from epic fail to barely worked.. Once.

    Others may use it as a PSTN gateway.. so again it depends upon intent.
     
  4. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    11,073
    Likes Received:
    323
    If you have an issue with a 3102, explain what's happening.

    Manually provisioning from a factory reset is pretty quick for the basics. The fact that there are so many settings, for so may situations, can cause the uninitiated to hesitate getting into it. Most settings don't need to be touched.
     
  5. tarmeeb

    Joined:
    Aug 28, 2013
    Messages:
    19
    Likes Received:
    0
    Thank you all for the feedback

    I guess the best option now is to start from the scratch, and then try to zero into the problems


    Thank you everyone, good folks over here :)
     
  6. tarmeeb

    Joined:
    Aug 28, 2013
    Messages:
    19
    Likes Received:
    0
    Testing External Audio RTP Port 9030 using STUN server: stun.3cx.com:3478
    Resolving STUN server stun.3cx.com ... Resolved to: [xxx.xx.xxx.xxx]
    [Test1] Reachability test ... Resolved Public IP: xx.xx.xx.xx:55098
    STUN server stun.3cx.com has second address xxx.xx.xxx.xxx:3479
    [Test2] One on One Port Forwarding ... FAILED.
    No response received or port mapping is closed. Firewall check failed. This configuration is not supported

    Testing External Audio RTP Port 9038 using STUN server: stun.3cx.com:3478
    Resolving STUN server stun.3cx.com ... Resolved to: [xxx.xx.xxx.xxx]
    [Test1] Reachability test ... Resolved Public IP: xx.xxx.xxx.xx:55106
    STUN server stun.3cx.com has second address xxx.xx.xxx.xxx:3479
    [Test2] One on One Port Forwarding ... FAILED.
    No response received or port mapping is closed. Firewall check failed. This configuration is not supported
     
Thread Status:
Not open for further replies.