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Clear Call History Hang 3CX Phone

Discussion in 'Windows' started by gabdantas, Feb 9, 2012.

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  1. gabdantas

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    Greetings to everyone,

    I have a problem in multiple computers runing Windows 7 and 3CX Phone v6.0.20943.0.
    At the end of day, my colleagues clear they call history and so far so good but the next day at the 1st missed call, when they click the flashing icon "missed calls" it hangs 3cx phone!

    It happens only if they clear call history and only at the 1st missed call.
    In windows they account are set as "advance user" and i have tried with my account wich login as "administrator" and have the same result. Any info would be appreciated. Thanks in advance.

    More info:

    Descrição:
    Stopped working

    Assinatura do problema:
    Nome do Evento de Problema: APPCRASH
    Application Name: 3CXPhone.exe
    Application Version: 6.0.20943.0
    Application Timestamp: 4e5dfbb8
    Fault Module Name: 3CXVoipPhone.dll
    Fault Module Version: 6.0.20943.0
    Fault Module Timestamp: 4e5dfbb2
    Exception Code: c0000005
    Exception Offset: 0016b22b
    Versão do SO: 6.1.7600.2.0.0.256.48
    ID de Região: 2070

    Leia a nossa declaração de privacidade online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0816

    Se a declaração de privacidade online não estiver disponível, leia a declaração de privacidade offline:
    C:\Windows\system32\pt-PT\erofflps.txt
     

    Attached Files:

  2. gabdantas

    Joined:
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    Nevermind, i found a 'workarround'.

    To anyone with the same problem:

    I've backed up a copy of a clean history txt and created a batch file that simply paste this empty backup file over the current one! It can only do this with 3cx phone closed.

    It's not sexy but it works! :D
     
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