Clear missed calls?

Discussion in 'Windows' started by hmmwhatsthisdo, Jul 26, 2010.

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  1. hmmwhatsthisdo

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    Is there any way to remove missed calls from the missed call list? I have one missed call, and I can't remove it from the "shortcut" list (the one accessed by hitting the U-turn arrow from the main screen). I'm not worried about the full list, just this one.
     
  2. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    Hi
    You cannot delete only a specific record or category of calls (missed, dialled, answered) but only the whole call history - this from menu/calls/history dialog, the Clear button.

    Regards
    vali
     
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  3. hmmwhatsthisdo

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    Is there a place that the call records are stored, so that the missed calls could be manually cleared? I'm using 3CX Phone v. 4.0.10858.0 linked to an external (non-3CX-based) SIP provider.
     
  4. hmmwhatsthisdo

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    da'ha! I found it! If you go to %LOCALAPPDATA%/3CX VoIP Phone/History/callHistory[IP ADDRESS OF YOUR SIP SERVER].txt, all the calls are listed. Lines beginning with a 0 are missed calls, 1s are dialed calls, and 2s are recieved.
     
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