Click to call from with in POS app

Discussion in '3CX Phone System - General' started by comutech, Jan 14, 2018.

Thread Status:
Not open for further replies.
  1. comutech

    Joined:
    Nov 16, 2010
    Messages:
    14
    Likes Received:
    0
    Hi all need your help

    Need a way to integrate 3cx into a POS software where a custom button can be placed on the cashier screen "call for help" in which when selected will start a call to a defined extension to get the assistance of the supervisor.

    With in the POS i can configure custom buttons to lunch urls as well as external applications.

    All suggestions will be appreciated Thanks
     
  2. pact

    pact New Member

    Joined:
    Dec 16, 2009
    Messages:
    172
    Likes Received:
    31
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. comutech

    Joined:
    Nov 16, 2010
    Messages:
    14
    Likes Received:
    0
    Thanks for the info I tested this on a windows 7 pc and it worked flawlessly but when testing it on windows 10 will all updates installed the call works the first time but on a second attempt noting happens and then you cant make any call until to close the softphone and open it back. I tested on multiple windows 10 system and the same result.
     
  4. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    4,453
    Likes Received:
    282
    That probably happens because the client cannot detect audio devices on the machine it is running of. When that happens you need to re-register the client to be able to make another call. This is the default behaviour of the client as it needs audio devices for it to work.
     
Thread Status:
Not open for further replies.