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Client cannot register correct account to SIP server

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ztengn

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I have configured correct account and server information on SIP client, but registeration fails because server feedback "423 Registration Too Brief" error. Who can tell me the real reason?

Thanks a lot!
 
Can you give us settings and client?

Thanks,
 
I attach the registeration information below, please help me analyze it. Thanks!

23:03:38,031: T: 210.51.195.49:5060
REGISTER sip:210.51.195.49 SIP/2.0
Via: SIP/2.0/UDP 192.168.10.102;branch=z9hG4bK0041922fa460dd11a5cd0013022b344f
From: #0*028136 <sip:#0*[email protected]>;tag=12717
To: <sip:#0*[email protected]>
Call-ID: [email protected]
CSeq: 1 REGISTER
Contact: <sip:#0*[email protected]>
Max-Forwards: 70
User-Agent: SIPPER for 3CX Phone
Expires: 900
Content-Length: 0


-------------------------------------------
23:03:38,406: R: 210.51.195.49:5060
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 192.168.1.29;received=190.241.15.11;branch=z9hG4bK0041922fa460dd11a5cd0013022b344f
To: <sip:#0*[email protected]>
From: "#0*028136"<sip:#0*[email protected]>;tag=12717
Call-ID: [email protected]
CSeq: 1 REGISTER
User-Agent: ZTE-SoftSwitch
WWW-Authenticate: Digest realm="sip",
nonce="71dd1c3e5fb4cd3b8c8b055b48ebae23",
ZTE-ID=e4b7cabcafebe8617854a27b59912a42
Content-Length: 0


-------------------------------------------
23:03:38,437: T: 210.51.195.49:5060
REGISTER sip:210.51.195.49 SIP/2.0
Via: SIP/2.0/UDP 192.168.10.102;branch=z9hG4bK0041922fa460dd11a5ce0013022b344f
From: #0*028136 <sip:#0*[email protected]>;tag=19597
To: <sip:#0*[email protected]>
Call-ID: [email protected]
CSeq: 2 REGISTER
Contact: <sip:#0*[email protected]>
Authorization: Digest username="#0*028136", realm="sip", nonce="71dd1c3e5fb4cd3b8c8b055b48ebae23", uri="sip:210.51.195.49", response="c3eeaa77e917ce39dac65d84f3e06cbb", algorithm=MD5
Max-Forwards: 70
User-Agent: SIPPER for 3CX Phone
Expires: 900
Content-Length: 0


-------------------------------------------
23:03:38,828: R: 210.51.195.49:5060
SIP/2.0 423 Registration Too Brief
Via: SIP/2.0/UDP 192.168.10.102;received=190.241.15.11;branch=z9hG4bK0041922fa460dd11a5ce0013022b344f
To: <sip:#0*[email protected]>
From: "#0*028136"<sip:#0*[email protected]>;tag=19597
Call-ID: [email protected]
CSeq: 2 REGISTER
Min-Expires: 3600
User-Agent: ZTE-SoftSwitch
Content-Length: 0


-------------------------------------------
23:03:53,156: R: 210.51.195.49:5060
OPTIONS sip:%230*[email protected] SIP/2.0
Via: SIP/2.0/UDP 210.51.195.49:5060;branch=z9hG4bK7f8217bc272026b1
Max-Forwards: 70
To: <sip:%230*[email protected]>
From: BgwLinkTest267634310<sip:[email protected]>;tag=200307191120
Call-ID: [email protected]
CSeq: 10000 OPTIONS
Accept: application/sdp
Content-Length: 0


-------------------------------------------
23:03:53,156: T: 210.51.195.49:5060
SIP/2.0 200 OK
Via: SIP/2.0/UDP 210.51.195.49:5060;branch=z9hG4bK7f8217bc272026b1
From: BgwLinkTest267634310 <sip:[email protected]>;tag=200307191120
To: <sip:#0*[email protected]>;tag=80128338a460dd11a5ce0013022b344f
Call-ID: [email protected]
CSeq: 10000 OPTIONS
Contact: <sip:#0*[email protected]>
Max-Forwards: 70
Server: SIPPER for 3CX Phone
Allow: INVITE, OPTIONS, ACK, BYE, CANCEL, INFO, NOTIFY
Content-Length: 0
 
Hi there,

You seem to be using the 3CX Client to connect directly to an (unsupported) VoIP provider. This falls outside our support - there is no fault by the PBX.

What you can try is to register with the provider using X-Lite, and see how that works.

Thanks,
 
Hi,

You mean that 3CX client cannot connect with VOIP provider directly?

I have done the same configuration on as on X-lite, X-lite seems to work properly except disconnection during 1-2 minutes.

But why 3XC client cannot work properly as x-lite? I have known that 423 error means the during of reregisteration is too short, but I donot know how to change this value longer even I can change this value to 3600 on Register Setting of x-lite.
 
I have had the same problem trying to register the 3CX client to the 3CX PBX. Eventually I found that on the 3CX client, the My VoiceMail PIN setting under File-Login is infact the authentication number and should match the vaule in Authentication Password in the 3CX PBX. So if you are using a different PIN for voice mail to the client authentication PIN, and you have put your Voicemail PIN in the "My VoiceMail PIN" field on the client, it will not authenticate. As a work around, you need to put the client authentication PIN into the client "My VoiceMAil PIN" and it will work. IE the value you enter in My VoiceMail PIN must match the value in "Password" under "Authentication" on the 3CX phone system.....Can we fix this rather confusing bug in the client please?
 
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