Client Rings before outbound calls

Discussion in '3CX Phone System - General' started by valdirb, Dec 24, 2008.

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  1. valdirb

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    Hi All
    I am testing 3CX free version before buying and I have used my old Wellgate as a generic 6 FXO gateway to connet to a analog PSTN line. After configuration, registration went OK.
    I have created a outbound rule with prefix 0 and 1 digt strip. it seems to work almost fine and I can make and receive calls.
    Problem is that during the negotiation betwen 3CX and gateway for a outbound call my 3CX client rings 6 times before actualy making the external call ( 6 fxo 6 rings before calling?!?!).
    Could anyone help me with tips on how to solve this issue?

    Thanks in advance,

    Valdir
     
  2. kevin

    kevin Member

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    Hi there

    Without the log messages it's difficult to figure out what is going on. If you paste them in here maybe someone can help with some suggestions. How many FXO lines are physically connected to the device?

    Regards

    Kevin
     
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