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Code management

Discussion in '3CX Phone System - General' started by Giovanni Sannino, May 17, 2017.

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  1. Giovanni Sannino

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    Good morning I'm new
    I have installed a 3cx with 8 interiors, it works fine, but I have problems managing the queues and I hope you can help me:
    1: When I pass an external call to an internal colleague if he is busy I'm not reported (although I did not set up multiple call accepts) and I would like that if busy the call goes back
    2: at the call input I set to ring 3 phones at one time, the problem is that if one responds the other two have on the phone's diplay (yealink) the missed call message
     
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