Combining Call recording Databases

Discussion in '3CX Phone System - General' started by paulmccan, Apr 13, 2015.

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  1. paulmccan

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    Has anyone had experience of combining Call Recording Databases?

    We have had a 3CX system configured in the past where call recordings were stored in the default location on the C: drive( C:......Data\Recordings....) Subsequently, a new server was installed and the call recording location changed to another drive 'D:'

    Sadly the new build cannot access the older recordings as the system maintains one recording location. :(

    Is there a way to coalesce the recordings of both systems into a single database repository?

    Thanks for any help/advice you can offer.
     
  2. pj3cx

    pj3cx Active Member

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    Hi there,
    If you have a support contract please open a support ticket on this matter.
     
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