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Conerence room take 100% cpu

Discussion in '3CX Phone System - General' started by sharmack, Nov 28, 2008.

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  1. sharmack

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    Hi

    Has any one got a problem with Conference Room taking 100% of CPU resources?
    I use version 7.03 Small Business
    Everytime Conference room starts it makes CPU run 100%
    as soon as I stop this services CPU goes down to 1-2%

    Anone knows how to configure it to stop taking CPU time for itself?
    Cheers
    Shaun
     
  2. nb

    nb Support Team
    Staff Member 3CX Support

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    Hi

    We will need the following pieces of information:

    netstat -ano > NAMEOFFILE.txt - to generate the output in a text file and send it to me by email. nb@3cx.com

    Also I will need the backup of your configuration.

    The conference server when IDLE should not take more than 10MB of memory - 00 % CPU usage. Even under load - with a group of 4 persons in a conference CPU usage remains 0 - 1% and memory increases to 13 MB. These are values taken on a 64 bit Vista machine but they should not differ much across platforms.

    Can you try and restart the configuration service? This is not available in the services page - you have to go and restart it from windows. This will restart all the Dependant services Including conference.
     
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  3. sharmack

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    Hi
    I have sent you all files requested

    I have tried to stop/start ir , reboot windows etc but it doesnt help
    Every time CR starts it takes 100% CPU as soon as I stop the service
    CPU drops to 1-5%

    Cheers
    Shaun
     
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