Conference and FAX services using 127.0.0.1

Discussion in '3CX Phone System - General' started by garrycarpenter, Jun 11, 2008.

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  1. garrycarpenter

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    Hi,

    Just upgraded ro V6 RC1 and am having problems with the Conference and FAX services.

    If I dial the conference number, it rings, answers, but I can not hear anything. Same with the FAX service.

    Looking through the logs I can see that the server is using 127.0.0.1 for the local address:

    14:28:29.144 Call::Terminate [CM503008]: Call(88): Call is terminated
    14:28:29.050 Call::Terminate [CM503008]: Call(88): Call is terminated
    14:28:20.127 CallLeg::eek:nConfirmed Session 2114 of leg C:88.1 is confirmed
    14:28:20.002 CallCtrl::eek:nLegConnected [CM503007]: Call(88): Device joined: sip:7777@127.0.0.1:40300;rinstance=4335225c3b38d349
    14:28:19.986 CallCtrl::eek:nLegConnected [CM503007]: Call(88): Device joined: sip:7020@10.0.3.20:5060
    14:28:19.986 MediaServerReporting::SetRemoteParty [MS210003] C:88.1:Answer provided. Connection(transcoding mode):10.0.3.1:7366(7367)
    14:28:19.986 MediaServerReporting::SetRemoteParty [MS210001] C:88.2:Answer received. RTP connection: 127.0.0.1:40336(40337)
    14:28:19.986 CallLeg::setRemoteSdp Remote SDP is set for legC:88.2
    14:28:19.986 Extension::printEndpointInfo [CM505001]: Ext.7777: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Conference Place] Transport: [sip:127.0.0.1:5060]
    14:28:19.986 CallCtrl::eek:nAnsweredCall [CM503002]: Call(88): Alerting sip:7777@127.0.0.1:40300;rinstance=4335225c3b38d349
    14:28:19.470 MediaServerReporting::SetRemoteParty [MS210002] C:88.2:Offer provided. Connection(transcoding mode): 127.0.0.1:7368(7369)
    14:28:19.438 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(88): Calling: Ext:Ext.7777@[Dev:sip:7777@127.0.0.1:40300;rinstance=4335225c3b38d349]
    14:28:19.438 CallCtrl::eek:nSelectRouteReq [CM503010]: Making route(s) to [sip:7777@10.0.3.1]
    14:28:19.438 MediaServerReporting::SetRemoteParty [MS210000] C:88.1:Offer received. RTP connection: 10.0.3.20:16390(16391)
    14:28:19.376 CallLeg::setRemoteSdp Remote SDP is set for legC:88.1
    14:28:19.376 Extension::printEndpointInfo [CM505001]: Ext.7020: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA941-5.1.8] Transport: [sip:10.0.3.1:5060]
    14:28:19.344 CallCtrl::eek:nIncomingCall [CM503001]: Call(88): Incoming call from Ext.7020 to [sip:7777@10.0.3.1]

    3CX server is 10.0.3.1
    Linksys SPA941Phone is 10.0.3.20

    Anyone got any ideas?
     
  2. archie

    archie Well-Known Member
    3CX Support

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    Try to change codec's priority at your phone. Make sure that G729 is NOT on top.
     
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  3. garrycarpenter

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    Thanks Archie but it has made no differance....

    I dial 7777 (conference) it rings, answers and then nothing....The line stays open but I can hear nothing.

    I have also found that if I call voicemail when I do not have any mail waiting, after entering my pin and pressing # I get nothing as well. If I have a voicemail however, all works fine...
     
  4. garrycarpenter

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    Sorted the conference issue..... I did a fresh install and recovered the config from a backup.
    Out recovered custom voice prompts does not list the new conferance prompts and so the system had nothing to play.
    I have now changed to the standard English prompts and conferance now works....small undocumented feature.....lol

    Still have the voicemail issue though - not a big one but does stop people changing their voicemail config via their phone without first leaving themselves a message....
     
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