Conference Call - Bug ?

Discussion in '3CX Phone System - General' started by ucs1, Jul 14, 2016.

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  1. ucs1

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    Using my softphone, I have established a call with party B. If I want to add party C and D to this call, you click the conference button but cannot add anyone who isn't a contact. What am I doing wrong? Where is the button to add a new number?
     
  2. NickD_3CX

    NickD_3CX Support Team
    Staff Member 3CX Support

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    To add manually typed numbers into a conference call you have created that way, after you have converted the call with B into a conference by pressing the 'Conference' button:
    - Go to the Keypad.
    - On Line 1 you should see your current call. Click on Line 2.
    - Dial the number of C.
    - Once they answer, press the 'Conference' button and they should be transferred into the existing conference you have active.
    - Repeat for D.
     
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