conference from snom 300 on V12

Discussion in '3CX Phone System - General' started by danavni, Nov 4, 2013.

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  1. danavni

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    before upgrading to V12, our snom 300 users were able while in call to open the 2nd line dial another number and then press the conference button (where the checkmark is) and a conference between line 1 & 2 would be created inside the snom 300.

    after upgrading to V12 i found a number of issues:
    1. the config for snom 300 is this
    <conferencing idx="1" perm="">%%param::DIALCODECONFGATEWAY%%*%%extension_number%%</conferencing>
    notice the star between the gateway and the extension
    for some reason the DIALCODECONFGATEWAY param on my system had a value of 700* which led the final config to have a value of 700**241 (my extension is 241)

    the problem is that while in call pressing the conference button hangs up the call and does not start a conference

    i removed the double star and made it into a single one but still i am unable to start a conference that way.

    any ideas? or should i just remove this setting and have the regular conference via the phone?
     
  2. madigan

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