Conference options greyed out

Discussion in 'Windows' started by Almighty Burrito, May 19, 2017.

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  1. Almighty Burrito

    Dec 27, 2016
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    I witnessed a peculiar issue with the 3CX Windows client. A user was attempting to conference in another line and the conference button was greyed out and unavailable to click in the dialer, no matter what line they were on. Creating a conference was also not available through the conference button as well.

    Re-registering and relaunching the softphone fixed the issue but I have never seen this issue before so I'm not sure what was going on. Any thoughts? Has anyone else seen this?
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