Conference to call forward

Discussion in '3CX Phone System - General' started by donbru01, Dec 16, 2014.

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  1. donbru01

    donbru01 New Member

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    Hi at all , i have this issue on V12SP6 .
    My client is 2438 and when out of office call forward to Mobile Phone .All work fine !!
    Same if call incoming from IVR - call reroute to my Mobile Phone
    When i planning a conference call and extension 8890 call me at extension 2438 call dropped , for this reason get from logs "Forwarding disabled by nofwd=1 param"

    Have you ideas?
    Thanx

    SIP/2.0 480 Temporarily Unavailable
    Via: SIP/2.0/UDP 127.0.0.1:40300;branch=z9hG4bK-d8754z-5f17ca32292ac24b-1---d8754z-;rport=40300
    To: <sip:2438@127.0.0.1:5060;nofwd=1>;tag=e24ee47e
    From: "ff"<sip:8890@127.0.0.1:5060>;tag=4c586b3e
    Call-ID: OGRlN2IzNTAwZWUzMTc5OTgxMTZjMjMyZGZiMmNiY2Y.
    CSeq: 2 INVITE
    Warning: 499 3CXCITDC.AXITEASPA.LOCAL "Not available"
    Content-Length: 0
    16-dic-2014 14:29:02.824 SendMsg from <sip:2438@127.0.0.1:5060;nofwd=1>;tag=e24ee47e to "ff"<sip:8890@127.0.0.1:5060>;tag=4c586b3e
    16-dic-2014 14:29:02.811 ~Target=Ext:Ext.2438
    16-dic-2014 14:29:02.803 Call(C:2652) is terminated
    16-dic-2014 14:29:02.785 [CM503020]: Call(C:2652): Normal call termination. Call originator: Conf:8890. Reason: Not available
    16-dic-2014 14:29:02.785 [CM503016]: Call(C:2652): Attempt to reach <sip:2438@127.0.0.1:5060> from Conf:8890 has failed. Reason: No Answer
    16-dic-2014 14:29:02.785 Forwarding disabled by nofwd=1 param
    16-dic-2014 14:29:02.785 RerouteReq
    16-dic-2014 14:29:02.785 ~Route=Dev:sip:2438@10.10.1.1:2394;ob
    16-dic-2014 14:29:02.785 Reason: SIP ;cause=487 ;text="Request terminated, time out"
    16-dic-2014 14:29:01.833 L:2652.1[Conf] Sending: OnSendResp Send 180/INVITE from 0.0.0.0:0 tid=5f17ca32292ac24b Call-ID=OGRlN2IzNTAwZWUzMTc5OTgxMTZjMjMyZGZiMmNiY2Y.:
    SIP/2.0 180 Ringing
    Via: SIP/2.0/UDP 127.0.0.1:40300;branch=z9hG4bK-d8754z-5f17ca32292ac24b-1---d8754z-;rport=40300
    Contact: <sip:2438@127.0.0.1:5060;nofwd=1>
    To: <sip:2438@127.0.0.1:5060;nofwd=1>;tag=e24ee47e
    From: "ff"<sip:8890@127.0.0.1:5060>;tag=4c586b3e
    Call-ID: OGRlN2IzNTAwZWUzMTc5OTgxMTZjMjMyZGZiMmNiY2Y.
    CSeq: 2 INVITE
    Content-Length: 0
    16-dic-2014 14:29:01.833 SendMsg from <sip:2438@127.0.0.1:5060;nofwd=1>;tag=e24ee47e to "ff"<sip:8890@127.0.0.1:5060>;tag=4c586b3e
    16-dic-2014 14:29:01.832 Provisional response arrived for session 1072881 of Leg L:2652.2[Extn]
    16-dic-2014 14:29:01.832 L:2652.2[Extn] got Provisional Recv 180/INVITE from 10.10.1.1:2394 tid=045a6c269b10510f Call-ID=NDBiMDc4MTc2MGMxYjk3ZWFhNTJjODk4NmQwYzdhZTA.:
    SIP/2.0 180 Ringing
    Via: SIP/2.0/UDP 10.10.4.203:5060;rport=5060;received=10.10.4.203;branch=z9hG4bK-d8754z-045a6c269b10510f-1---d8754z-
    Contact: "Bruno Donetti"<sip:2438@10.10.1.1:2394;ob>
    To: <sip:2438@10.10.4.203:5060>;tag=c519d9e9b88243c8b7d9d44187093cb6
    From: "ff"<sip:8890@10.10.4.203:5060>;tag=c8742d61
    Call-ID: NDBiMDc4MTc2MGMxYjk3ZWFhNTJjODk4NmQwYzdhZTA.
    CSeq: 1 INVITE
     
  2. pj3cx

    pj3cx Active Member

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    Hi there,
    Can you detail further what is the call flow, and state what are the phone models used to establish this conference ?
    This log snippet is not enough to explain your issue.
     
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  3. donbru01

    donbru01 New Member

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    Hi PJ3CX , i have make new test more simply ....

    ext.2438 ( 3CXPhoneWindows) when avalaible has call forward to ext 2001 after 5second toward Hardware phone 2001 ( GXP2100)
    than when another phone call 2438 call reroute correctly .
    When call incoming from Conference Server , call ring only to ext 2438 and not reroute to ext 2001 .

    -----------------------
    Same case if 3CXPhoneWindows ext 2438 has call forward to my mobile phone .
    When call incoming from Conference Server , call not reroute to my mobile phone .

    Thanx
     
  4. pj3cx

    pj3cx Active Member

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    Hi there,
    Now I understand better your call flow, conference server will in fact not allow call forward from invited participants as a safety feature.
    You will have to invite 2001 directly to adress this issue.
     
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  5. donbru01

    donbru01 New Member

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    Hi ,

    Thanx soo much .
    Good work
    Bruno
     
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