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Configuration VoIP providers limitation

Discussion in '3CX Phone System - General' started by JoaoBarrosSousa, Dec 13, 2010.

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  1. JoaoBarrosSousa

    Dec 11, 2010
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    Subject: Configuration VoIP providers limitation: impossibility of use "+" as external number.

    Telepac is a Portuguese VoIP provider. It isn't at your list of VoIP providers, but my problem is that I can't insert 'Telepac' settings in 3CX server.

    \\ Telepac (Portugal) settings*
    Username: +351302XXXXXX
    Authentication Name: +351302XXXXXX
    Domain: voip.telepac.pt
    Proxy server address: voip.telepac.pt
    Proxy server port: 5070
    Registrar server: voip.telepac.pt
    Registrar server port:5060
    Outbound proxy: proxy.voip.telepac.pt
    Outbound proxy port: 5070

    The problem is that I can't insert "+" in external number. There is anything that I can do to manage this problem?

    *settings provided by Siemens Gigaset A580 IP configuration page.
  2. nb

    nb Support Team
    Staff Member 3CX Support

    Jun 7, 2007
    Likes Received:
    There isn't a way that + can be added to the External number or Authentication ID fields.

    Tell them to change your credentials and try again - should be easy for them.
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