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- Apr 14, 2018
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Hi everyone.
I have setup 3CX (hosted in cloud by 3CX) with 10 extensions.
I am using ATA adapters to connect to extensions from ATA adapters' web interface.
(I use Linksys PAP2 or Cisco SPA122 (each device has two ports to connect a regular non-sip phone))
I can connect and the phone is registering in 3cx and shows up in 3CX>phones (unprovisioned).
STUN is supported, and registration is ok with phones STUN enabled and disabled.
However, after a few minutes, the phones stop working normally. Sometimes, there is no audio, sometimes there is only one way audio, after sometime, the phones do not have any signals, when picked up etc.
I am not sure what is the cause of this, but i heard for unsupported phones, VPN connection should be used.
I was able to connect with above adapters to Bitrix Cloud PBX as well as PhoneSystems (DIDWW) Cloud PBX and others and did not have any problems. If anyone knows what is causing the errors, please let me know
Can anyone direct me where to start to setup this via VPN - should I configure my router to connect my FQDN via a specific port?
I have setup 3CX (hosted in cloud by 3CX) with 10 extensions.
I am using ATA adapters to connect to extensions from ATA adapters' web interface.
(I use Linksys PAP2 or Cisco SPA122 (each device has two ports to connect a regular non-sip phone))
I can connect and the phone is registering in 3cx and shows up in 3CX>phones (unprovisioned).
STUN is supported, and registration is ok with phones STUN enabled and disabled.
However, after a few minutes, the phones stop working normally. Sometimes, there is no audio, sometimes there is only one way audio, after sometime, the phones do not have any signals, when picked up etc.
I am not sure what is the cause of this, but i heard for unsupported phones, VPN connection should be used.
I was able to connect with above adapters to Bitrix Cloud PBX as well as PhoneSystems (DIDWW) Cloud PBX and others and did not have any problems. If anyone knows what is causing the errors, please let me know
Can anyone direct me where to start to setup this via VPN - should I configure my router to connect my FQDN via a specific port?