Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Connecting external calls to conference doesn't work

Discussion in '3CX Phone System - General' started by mc2, Oct 26, 2009.

Thread Status:
Not open for further replies.
  1. mc2

    mc2

    Joined:
    Apr 6, 2009
    Messages:
    17
    Likes Received:
    0
    Please can someone help urgently. My client needs to have a conference call in the morning and conferencing is not working! They are running the latest 3CX version 8 with a grandstream 4108 with the latest firmware. Connecting to the conference by dialling 700 works fine for internal extensions. If an external incoming call is transferred to the conference bridge they are able to dial the conference ID and press #. It tells them they are joining the conference, but at the prompt when it says "Press # to cancel or * to continue" NOTHING HAPPENS when either of these buttons are pressed. JUST SILENCE! This is incredibly frustrating!
     
  2. pjr

    pjr New Member

    Joined:
    Oct 5, 2009
    Messages:
    154
    Likes Received:
    0
    Does this help/worlk?

    http://www.3cx.com/forums/conference-did-6142.html#p35637
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.