- Joined
- Feb 19, 2010
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Hi,
I am getting a delay of between 8 and 10 seconds when receiving an incoming call, the caller hears nothing (Blank) until my phone rings, this can cause some people to hangup before my phone even rings.
Below is the server log for an incoming test call, I terminated the call 1 second after it started to ring.
192.168.###.24 = 3CX PBX Server
192.168.###.105 = Cisco SPA502G Phone
[LOG]
13:18:56.746 [CM503008]: Call(73): Call is terminated
13:18:53.324 [CM505001]: Ext.246: Device info: Device Identified: [Man: Cisco;Mod: SPA Series;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco/SPA502G-7.4.8a] PBX contact: [sip:[email protected].###.24:5060]
13:18:53.324 [CM503002]: Call(73): Alerting sip:[email protected].###.105:5060
13:18:53.215 [CM503025]: Call(73): Calling Ext:Ext.246@[Dev:sip:[email protected].###.105:5060]
13:18:53.183 [CM503004]: Call(73): Route 1: Ext:Ext.246@[Dev:sip:[email protected].###.105:5060]
13:18:53.168 [CM503010]: Making route(s) to <sip:[email protected].###.24:5060>
13:18:53.168 [CM505003]: Provider:[BT VoIP] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhoneSystem 9.0.15776.0] PBX contact: [sip:441##63##1#[email protected].###.86:5060]
13:18:53.152 [CM503001]: Call(73): Incoming call from +4479##89##58@(Ln.10000@BT VoIP) to <sip:[email protected].###.24:5060>
13:18:46.230 [CM503012]: Inbound office hours rule (unnamed) for 10000 forwards to DN:246
[/LOG]
I am getting a delay of between 8 and 10 seconds when receiving an incoming call, the caller hears nothing (Blank) until my phone rings, this can cause some people to hangup before my phone even rings.
Below is the server log for an incoming test call, I terminated the call 1 second after it started to ring.
192.168.###.24 = 3CX PBX Server
192.168.###.105 = Cisco SPA502G Phone
[LOG]
13:18:56.746 [CM503008]: Call(73): Call is terminated
13:18:53.324 [CM505001]: Ext.246: Device info: Device Identified: [Man: Cisco;Mod: SPA Series;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco/SPA502G-7.4.8a] PBX contact: [sip:[email protected].###.24:5060]
13:18:53.324 [CM503002]: Call(73): Alerting sip:[email protected].###.105:5060
13:18:53.215 [CM503025]: Call(73): Calling Ext:Ext.246@[Dev:sip:[email protected].###.105:5060]
13:18:53.183 [CM503004]: Call(73): Route 1: Ext:Ext.246@[Dev:sip:[email protected].###.105:5060]
13:18:53.168 [CM503010]: Making route(s) to <sip:[email protected].###.24:5060>
13:18:53.168 [CM505003]: Provider:[BT VoIP] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhoneSystem 9.0.15776.0] PBX contact: [sip:441##63##1#[email protected].###.86:5060]
13:18:53.152 [CM503001]: Call(73): Incoming call from +4479##89##58@(Ln.10000@BT VoIP) to <sip:[email protected].###.24:5060>
13:18:46.230 [CM503012]: Inbound office hours rule (unnamed) for 10000 forwards to DN:246
[/LOG]