Connection problem

[mape89]

I configured the Voice Application Designer entering the PBXServer and the PBXConfigurationPort but I can't connect to the 3CX Phone System. I've dove many tests but I was not able to solve this problem...
Assuming that I am entering the wrong port, where can I find the right configuration port in the 3CX Phone System?
What might be the other causes?

Thanks

 

[mape89]

I forgot to say that I installed the VAD on a pc in LAN.
Installing the VAD on the pc where the 3CX Phone System is installed, it works fine, but with the same port it doesn't work on the pc in LAN

 

[VAD_Support]

You need to allow remote access to the configuration in 3CX. This is explained in the user's manual:

Allowing remote access to the configuration
After you have installed 3CX VAD in a remote computer, you need to allow remote access to the configuration of 3CX Phone System:
1. In the computer where 3CX Phone System is installed open the file 3CXPhoneSystem.ini usually located in C:\Program Files\3CX PhoneSystem\Bin.
2. Find the setting “confNIC” and change its value to “0.0.0.0”:
confNIC=0.0.0.0
3. Restart the service 3CX Configuration Service

Let me know if this fixes your problem.

 

[mape89]

Thanks, it works now...
I did that with the previous version of 3CX Phone System and I didn't remember to do that after the update.

Thanks again :roll: